Waterloo Lodge

Great location for us - near family and within walking distance of city centre. There are lovely parks nearby, and a supermarket 5 minutes walk away. Overall it was clean and warm, and traffic didn’t bother us at all, despite being on a main road. Wifi was excellent and communication/entry arrangements all good.

First impression wasn’t great because of a strong smell of cigarette smoke (it lingered for most of our stay despite opening windows). Kitchen was a bit disappointing - sticky floor, dirty cutlery/crockery (we felt the need to wash everything before using it), chipped worktop and a stopped clock. There were no extras/essentials provided - a few basics like soap, washing up liquid, kitchen towels etc would have been handy. The whole place felt pretty bare and sterile and a few little extras (books, games, leaflets?) might make it feel more welcoming. Also, TV remote control had a mind of its own.

very clean and comfortable and was kitted out with very useful things like iron & ironing board, tin foil, useful information binder

wish the check out could have been a little later even 11am would have been better