Swansea City Centre - Garden - Parking - 4 Bed

Não recomendo pessimo

Nada

Great place to stay. Easy access to Swansea city centre and surrounding area. Comfortable bedrooms and nice kitchen and lounge. Would recommend it to anyone else looking to stay in Swansea

nothing at this property is good

Could have been clean , not damp, not cold, tv not smashed and not smelly. They obviously knew this was stinking and damp as all of the windows were wide open on arrival, in the middle of winter. Also the TV plug was switched off, hoping we couldn't find it to turn it on and see it was smashed. Customer service was supposed to come back to us and offer somewhere else as is in their words" we wouldnt leave a customer with nowhere to stay". What a laugh!!

Booked for men working in the area, they never advise what they like with a property only what they dont like and there were no complaints from the men staying.

Bedding and towels were clean and fresh

The whole of downstairs was very damp including the sofa. The TV did not work, there were holes in the walls, rubbish in the back garden left by the previous occupants which had been spread around the patio possibly by seagulls, there was black mould on the ceiling in the bathroom and upstairs hallway. Majority of this was reported while we were there. The company said they would come and sort out the problem. They came in while we were out and put up a shelf to cover the holes. None of the other issues were resolved and they did not contact me until I got home. A lady called Kate called to ask about our experience, I told her I was not happy. She said she will let management know. We literally slept in the house and spent the rest of the time avoiding being there. My mom has COPD and I was very concerned for her health in the damp environment. I also had two children with me.

The whole house is good