Ortigia Deluxe S.A.L.

Ubicación

El baño está en la planta baja

A localização é fantástica e tornou a estadia ainda mais agradável. O anfitrião teve a atenção de preparar pequenos vídeos práticos para o check-in, o que facilitou bastante a chegada. Além disso, toda a informação necessária para a estadia foi fornecida de forma clara e organizada, tornando a experiência muito cómoda e sem complicações.

Nada

Posizione. Silenziosità della struttura. Locali accoglienti. Disponibilità del proprietario.

Da migliorare la pulizia, le dotazioni della cucina e della cassetta di sicurezza.

Zentrale Lage, ganzes Haus für sich.

It was centrally located

N/A

La casa tiene todo lo necesario para poder desayunar bien en ella, tiene un patio muy agradable donde poder tender la ropa mojada en verano si vas a la playa. Es muy agradable y recomendable para dos personas.

Es un poco pequeña para cuatro personas, quizas una familia con dos niños si es adecuada.

The location was good, as was the communication with the owner, who did respond promptly to any communications I had with him. The upstairs bedroom was also large with plenty of space for two people, and the air con appeared to work as it should. Appliances were available in the kitchen, including a hob, kettle, decent sized fridge, washing machine, coffee maker etc. All you should need for a few days away from home. The street market was only two or three minutes walk away, as were plenty of shops and places to eat. The property was tucked just far enough away for it to be very quite during the night.

We booked to stay at the Ortigia Deluxe S.A.L. for nine nights. Based on the photographs, description, a number of the reviews and the daily rental rate our expectations were understandably quite high. However, the photographs were taken with a wide angled lens, which made the areas look larger than they actually were. This was most evident in the kitchen and bathroom. The property also had areas which hadn’t been cleaned properly. (Some of the photo's are attached). Cleaning items left for us to use for cleaning plates, cups, etc. were dirty, in fact brown! The shower cubicle was also extremely small. We are both slim, however, we were still unable to shower properly due to the lack of elbow room. Furthermore, the hot water tap for the bath didn't work properly, resulting in the bath being unusable. One of the rings on the cooker hob also didn't work. (This was brought to our attention when we arrived). The staircase was very narrow, making it very awkward to navigate, particularly with suitcases. The staircase also was very creaky, which was especially noticeable at night! There is also a lot of foliage outside, which obviously attracts insects. Only the downstairs rear door had a fly screen. Even though the doors did have small windows in them, the need to close the doors to keep flying insect out made you feel even more enclosed, particularly downstairs. After approximately thirty-six hours we did something we should have done almost straight away, and that was complain to the owner and requested a refund in order to afford alternative accommodation. The owner did respond straight away. As an explanation/apology the owner's wife informed us the cleaning company they use hadn't provided a good enough service. The owner did offer to fix the bath tap and did 'clean' the house again. (Not a deep clean though!) However, he refused to offer any refund due to 'Booking.com policy'!

Perfektní poloha v krásné rybářské čtvrti Graziella,blízko do centra, na koupání, ale hlavně na rybí trh.

Spodní pokoj dost tmavý a klimatizace stihala jen tak tak. Vše ale vykoupeno romantikou starého domku na krásném místě.