The Vestry - Sleeps 12 - With Hot Tub

Lovely house.Very tasteful decoration. Perfect for a larger party of people.

The property was beautiful, clean, tidy and very spacious. We had a wonderful time…beautiful walk to the Haworth waterfalls and train back to Oxenhope afterwards. Perfect weekend to celebrate my 50th. Thank you

Lovely house with comfortable beds and amazing downstairs open plan kitchen/lounge.

No heating on when we arrived on a very cold day. No wood for the fire burner. Hot tub only 3/4 full of water. Not enough toilet paper for 12 guests for 3 nights.

style of property, layout and size.

smell from drains in first floor bathroom and downstairs toilet. leak on both floors from ceilings. Hot tub too small for size of house. One room only accessible by going through another room and the beds were uncomfortable.

The property was nice and spacious with sufficient room for everyone. We went with young children and a baby cot was also provided. Karen was available over the phone to help with any queries we had.

Nothing

Pretty house and grounds in a good location

It wasn’t clean at all - crumbs, dust, hairs and left-over party decorations. Some of the bathrooms needed cleaning before we could use them, there were all sorts of hairs in the beds & random objects on the floor, suggesting it hadn't been swept let alone cleaned. The internet was intermittent & heating didn’t work at all. The hot tub was overflowing & flooded the courtyard when we got in it. My toddler found used, disposable vapes & put them in his mouth - catching goodness knows what germs & potential harm to his lungs. A can of open cider was found in the top bedroom. The garden sofas are very tired. We chose not to complain about all this while we were there because it would have been uncomfortable for us to have an awkward conversation, and have someone come to the property which would have disturbed our holiday, which we were trying to make the best of it at this point. The owner was defensive in her messages & dictated to me that the 'minor' issues wouldn't have ruined our experience - they did. It resulted in arguments & people wanting to leave which ruined a milestone birthday, family reunion with relatives from Australia & two milestone wedding anniversaries. The owner offered the cleaner's wages as compensation which was less than 10% of the cost of the booking, but wouldn't accept any personal responsibility for the state of the property. I didn't think this was good enough but she thought it was fair. THEN after spoke to her about the cleaning we broke out in bed bug bites! They don’t show up instantly. I contacted her again & she said 'thanks for the info'. I am absolutely covered in disgusting itchy bites & we have spent the last few days hot washing all our clothes etc. to make sure none of the bugs get into our homes. The owner didn’t ask which beds were affected to check, denied they were bed bug bites even when I offered a doctor’s note.

Location was awesome. House is clean with all facilities.

An extensive property with plenty of character. We were staying for work and didn't spend a huge amount of time in the property beyond sleeping, but the facilities were great, everything seemed to work and the place was clean and nicely decorated. Having off-road parking for 2 or 3 vehicles was a bonus and the property was in a great location.