Town centre White House

Comfy bed. Quiet location. Clean. Bathroom was conveniently placed near my room. Communal fridge

Small room. Host not there (though helpful by text). A fan would have been helpful in the heat

Exceptional value for money. Easy check in & check out via key box. Good wifi. Left to my own devices. Shower room only shared with one other person who I never saw.

Near the Triangle so good location. Price was the main reason for me to book this but I wish I’d just paid more to have a nicer stay.

No soundproofing, just walking across the floor affected other rooms. The bathroom needed a thorough deep clean. The bathroom mat was wet near the entire stay (yuck). No TV, no proper black out blinds. Was a fair stay for a fair price but I was disappointed not to have the cleanliness be paramount.

Great location. Near shops, restaurants and beach. Everything you need is walking distance. The M1 bus also comes straight from train station to the house.

Cleanliness was poor- wet dirty towel left from previous person in the room, we stayed 4 days and 3 nights and in that time the shared bathroom was cleaned only once, shared bathroom needs cleaning far more often, thick limescale, grit, dust and people’s hair. Bedding had stains although it did smell washed and cobwebs above window blinds. No communication- had reached out multiple times over months and was ignored. Even when finding the previous person wet towel at check in between 4-5pm, this wasn’t responded to until 10-11pm and wasn’t resolved until the afternoon next day. Also no communication on how to gain access to the property until I had to directly chase the person away from booking.com a couple hours before arriving. This caused unnecessary stress and worry that the booking was cancelled or they wasn’t aware of us coming. Especially when we’re travelling a great distance of time and expense. I also expressed it was for a birthday and they missed a trick to go a little above and beyond. You think you’ll save money with using the shared kitchen, but there’s a sign saying do not use the oven or hob. You can only use the fridge and microwave. So why advertise a shared kitchen if the main components are banned for use. I guess you get what you pay for. And there was no care or hygiene that surpassed this.