Ohana Pua Hale

Location up near the Belt Line was great. Though in talking to a neighbor we were informed that short term rentals are not allowed in the subdivision and the rental was probably illegal.

Communication prior to arrival was nothing...the day before arrival I finally got a hold of the owner. The place was filthy- we spent the first 2 hours there just cleaning from top to bottom. Old urine stains running down the face of the toilet, dirt on the floor. Amenities listed that were non-existent- no washer/dryer as listed, no coffee maker, no closet for clothes. "Garden area with furniture" was an old picnic table so covered in brush and foliage you couldn't get near it. A wheelbarrow full of trash and brush in the driveway.

We actually never heard from the host in a timely fashion. When we drove to the property, it was unfit for human habitation. There was a wheelbarrow full of junk in the front yard and looking through the windows, it was clear that the inside was full of construction material and trash. We tried multiple times to contact the host by both phone and texts, with no success. We finally ended up staying in a hotel instead of at this property. The host finally contacted us hours later and said she has no way of refunding our 2 nights worth of charges, even though we never stayed in the property. The business is fraudulent and should be shut down.

We paid a great deal of money for a place we never stayed. I will never again use booking.com, since they sponsor a place like this. Avoid it at all costs. We booked it last minute when our flight was canceled out of the Kona airport and the host took advantage of us.

Our hosts were so nice. They met us at the location and had some local fruit for us. They eased our spirits with their warm hospitality.

I’m not sure they could have done and better or been any nicer!

The location was convenient. There’s TV with streaming services and Wi-Fi.

The cottage was quite dirty for there being a $180 cleaning fee. Cobwebs in multiple corners of the house, dead smashed bugs on the floor (we understand bugs are unavoidable here but this was obviously just left) dead bugs in the window sills. There was no trash can in the kitchen, multiple heavily used bars of soap in the shower. The property we reserved also was advertised as 2 queen beds, 1 sofa bed. Upon arrival there was 1 queen bed, and 1 sofa bed, that hardly qualifies as a queen. I was told that that the sofa bed was the other queen bed, but this is not what the listing says, and in my opinion that is false advertising.

There is absolutely nothing to like about this property. Avoid at all costs.

I wish we had chosen to stay in the trash bin behind 7-11 over this absolute hell hole. Horrid people and accommodations. Just stay in your car on the side of the road. Thankful to have survived it. It would be a mercy for everyone if this abomination were cratered by an astroid. Avoid at all costs.

Location was great, their was no breakfast. Insanity cleans fee but there was kimchi left behind in the fridge.

This house is wonderful and j would purchase this home if the owner woukd sell

On the warmer side. A better air-conditioner would be the icing in tbe cake

It was of great value and close to the airport.

However, it was quite difficult to find, as for my particular case, I ubered around so I had to deal with the driver being lost many times. We requested an early check-in, so the maid didn't have time to properly clean the place, so it left quite an impression on us when we first went in, though that was on us. When we came back later in the day, it was much better, but I left a moderate rating instead of satisfied because it kind of depicted a hotel level cleanliness in the photos. It was definitely clean, but don't expect hotel level for that price. Personally, it was a great deal for myself (young male and ofter traveling traveller), but this time it was a family vacation, so me and my brother were fine, but my mother wasn't very happy about it. Hence, not family friendly; kids, maybe, older people who are used to a more city like comfort, go to a hotel.