Sequoias West

Location was close to the park

Power went out overnight. This seems to be a common occurrence since they had lamps in clear locations. No backup generator. We were stuck without reception or electricity overnight. The phone number they had was unmanned and just had a automated message about how it's out of their hands. I'd expect someone to reach out or compensate if the location had no power. Deeply disappointed.

Location was perfect. House had all amenities we required.

Nothing

Spacious Comfy Warm Staff cleared snow from driveway with a mini plough

Blinds were unusable No washing machine

The cabin was very clean and the kitchen was amazingly well appointed. We cooked one night and we had everything we needed. We were there during an unseasonable hot spell at the beginning of June and the cabin did get warm, but there were fans in all the rooms which got the air moving. It's a beautiful location and it was nice to be within the park and close to the valley floor. We appreciated the easily accessible bear proof garbage bin outside, and well-organized instructions for our stay. There were 5 of us and there was plenty of space. Check-in and out was simple. We would rent again.

Location

The toilet flush and a window blind did not work when we arrived on Wednesday and I sent a mail to the landlord. I received a reply not before Friday when they told me that they are not responsible and that I have to call another number which did not work. In a nutshell: They do not take care and do not remedy a defect if something does not work.

we were placed into a different unit because of a water main break.

nothing