B&b Il Bacio

Hai tutto quello che serve a portata di mano. La disponibilità di una cucina con frigo grande, tavolini per far colazione, e’ un ottimo incentivo

Il letto e doccia

La colazione

I had a lovely stay at B&B Il Bacio. I want to sincerely thank the staff for their warm hospitality and for accommodating my very late check-in at midnight — they were incredibly kind and available. The room was clean and comfortable, and I felt very welcomed.

The only small downside was that the bathroom is shared and not inside the room, which may be important to know for some travelers.

The guidance for late night arrival was amazing,pleasant and clear. The room was crisp clean perfect.slept well in very comfy bed.the bathroom was lovely too.breakfast provided more than adequate. Highly recommend. Close to airport also.

Very clean. Good position for local shops.

Nothing

The position.

Nothing

Everything was clean and well presented, the bed was super comfy, and the breakfast was ok.

I get this is a business, and times are tough. However, when it comes at the expense of the customer, then you have a problem. Lack of communication and customer service let this place down. I arrived and everything was great. I was out on a day trip when i received a message on WhatsApp from the owner to tell me that she had moved me to another room and had moved all my personal belongings. Moving to another room was not an issue, as it was just as nice as the previous room. However, I wasn't asked or told. This really annoyed me because someone had touched all my personal belongings without asking me. Then it's the lack of customer service. I have never seen the owner face to face. Everything is communicated through whatsapp. AI maybe 😄 A face to face apology would have made things that more legitimate, and i would have forgotten about it. I dont think the customer is at the heart of the business. I think money is.