Lugano Bed and Breakfast

We arrived at the place which we found locked, no staff and empty. The number listed on booking could not be contacted!. We had to look for the owner/ staff to open the villa. Also, booking.com you are not responsive. Up until now, nobody has responded to my email. And no hotline!. If we have not been able to locate the staff, how would we be reimbursed?! 0 points for booking.com. better agoda they have a holiness and chat. Saving grace was the staff. But too late, we cut short our trip.

Courteousness of staff

Water supply

Big room, hot water in shower appreciated. Lovely breakfast included. Very strong WiFi. Easy to walk to boat pier and organise a boat to the island (set prices per boat, around 1500 return to Punta Verde). Bear in mind you'll pay a compulsory guide fee also on the island (450 min).

Just that it was quite expensive.

Very helpful staff

The place was clean and near the port

Breakfast was limited

The staff there were amazing! We were kind of stuck there as our plans to go to Palaui Island were washed away by the rain, we had to make the most of it there. Shout out to Efren, who was so helpful with all of our requests, getting a boatman to come talk to us, serving as our translator with him, and answering any question we had. Also to Alvin who was our chef and remembered a conversation we had in the beginning about being vegetarian and the dishes I liked, he made those dishes ☺️. It was good, home cooked Filipino food 🤤😋 Very grateful for them and their hospitality. As a B&B it doesn't have any modern amenities, but you can sleep comfortably there. It's nearby the port as well if you're looking to go to Palaui Island

There aren't any listed prices. So I was quoted 45P a kilo for laundry, but I was charged 50P. Also, when I needed to book another night, because we were stuck there, I could no longer find their listings on Booking or Agoda, yet there were plenty of rooms available. They would not honor the booking.com rate, but would give me a price in between what was on booking and their unadvertised rate. While I enjoyed my stay there, this part kind of put a wrinkle in it.

Beautiful hotel, so clean, linen in bed smells nice and fresh, staff is very friendly, very good location close to the port if you are going to Palaui Island. Highly recommend.