B&B Donna Ada

Ricevuto conferma che la prenotazione della camera è andata a buon fine, di buon mattino telefono al gestore per comunicare che sono in viaggio IN MOTO con mia moglie e che al più tardi, cioè NEL PRIMO POMERIGGIO, avremmo raggiunto la struttura. Ed è andata proprio così: poco dopo le 15,00 eravamo davanti la porta della camera. Ho telefonato al gestore per farmi consegnare le chiavi e mi sento dire che la mia camera non era più disponibile perché non avevo risposto alle sue telefonate fattemi nel corso di quella stessa mattina. Ho spiegato che per ovvi motivi non posso rispondere a nessuno viaggiando sulla moto in autostrada... ma non c'è stato nulla da fare! Aveva dato la camera ad altri... se avessi voluto mi avrebbe potuto dare un'altra sistemazione nelle vicinanze...! Siamo andati via disgustati. Questa è professionalità???

Niente

La posizione terribile, parcheggio a rischio furto detto da una persona che abitava sul posto, il bagno dallo sfiato ha perso escrementi, non si è chiuso occhio per i rumori

Struttura pulita ed accogliente. Personale gentile e posizione ottima vicino al centro città.

Non presente colazione

Location is great and property is well presented.

The doors to get into the property work on a call button system that buzzes to indicate someone is entering. No problem during the day, but very disruptive when people arrive in the early hours of the morning ( which they do)..

Three things that we enjoyed to some extend: - Raffaella (the woman who cleaned and did almost everything) helped us find an ATM in the beginning; she was always smiling and friendly and she tried to communicate with us as well as she was able to. Unfortunately, it was very difficult to understand her though. She also tried to meet our "needs". If it wasn't for her, I believe the BnB would get only a 2 out of 10 - Location as it was in the historical city center and you could walk to the sea withing couple of minutes - the TV screen because it was our only mental escape from the BnB since we really felt very uncomfortable there

1. We were asked if we really wanted to stay the amount of nights that we booked via booking.com and if we could please cancel our reservation. I believe the reason why the owner wants the customers to pay in cash is because he wants to avoid fees from booking.com. It was really difficult to understand what Raffaella (not the owner) was trying to ask/tell us when we arrived. 2. Almost all the instructions Raffaella wanted to give us were dificult to understand (she is very friendly though) because of rather broken English. (Not too many people around the area are fluent in English) 2. It's not worthy of being called "Bed and Breakfast" since there is NO BREAKFAST but of course we had to know that in advance. Still weird tho. 3. When we arrived, the toilet brush looked like as if it had been changed maybe five years ago. It was utterly disgusting. Also, there was so much mold in the shower that we had to force ourselves into using the bathroom at all. Obviously, we didn't want to use the shower, unless the mold would be removed. After asking Raffaella to take care of these two things (otherwise we would have looked for another acommodation and ask for a reimbursement) she showed up with a man around half an hour later. I believe it was the owner. Without saying "hello" or "I'm sorry for the inconveniences" he came into our room (not asking if it was okay to come in of course). My girlfriend was working in this room in that moment but he didn't seem to care AT ALL. Without further ado he sprayed something into the shower which smelled intensely. Yes, it was nice to know they wanted to tackle issues immediately. But please not like this... 4. Our whole stay (9 nights) the bathroom and therefore the whole room smelled strongly of chlorine. Of course you also couldn't close the bathroom door entirely. 5. Our room was right next to a road which goes uphill.

When we arrive to the hotel, the host asked me to cancel the reservation on booking, that's the only way I can book the hotel. She said that their system is not working, she is renting out the room cheaply, and she doesn't want to pay for the reservation on booking, so I should cancel the reservation and just she give me the key. SHe doesn’t tell me all this in a letter when we wrote e-mailt. I didn't understand why should I canceled the reservation if I had a valid reservation that I wanted to use. After a long debuta/ discussion, the host told me that if I didn't cancel the reservation on Booking, I couldn't stay at the hotel and I had to leave. This spotted us away because we stay there without hotel and had to go look for hotel, which takes a lot of energy and time and our whole program was upset because of this. I emphasized that I did not cancel the hotel. SHe was very impolite, impatient, and she urged us because we didn't want to cancel the reservation on booking. At the end, he was already shouting. SHe didn't say "I'm sorry/sorry or something..." This is not host behavior. I would like compensation from the host for leaving us without reason. That's not how we treat people! Don’t manipulate people like that!

Its calm and clean

There is no kitchen available there so if you bought something from supermarket for your breakfast or dinner 🍽 . So there are no utensils there, keep that in mind. Else everything is okay.