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9.3 / 10 Guest Rating

El Cielo

Lot 70, Parrot Close, St George's Hellshire, St Catherine, Portmore, jm

El Cielo - main view

About the Property

Luxurious Amenities and Views

El Cielo in Portmore offers a luxurious stay with a sauna, hot tub, and air-conditioned rooms. Guests can enjoy stunning lake and mountain views from the patio and balcony.

Comfort and Convenience

Each unit features a private entrance, flat-screen TV, and a modern bathroom with free toiletries. Free WiFi, private parking, and facilities for disabled guests ensure a comfortable and convenient stay.

Delicious Dining and Excursion Options

Guests can start their day with a delicious continental breakfast overlooking the sea. Packed lunches are available for excursions. Additionally, a car rental service is provided for exploring nearby attractions.

Experience luxury, comfort, and convenience at El Cielo. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.3
Exceptional35 verified reviews
AI Summary

Guests highly rate the welcoming atmosphere and frequently praise the highly accommodating host.

Categories

Cleanliness9.5
Service10.0
Location9.5
Room Quality9.5
Amenities9.0
Value for Money9.5
Food and Beverage7.5
Overall Experience10.0

Select topics to read reviews

M
MartinsxSX
Verified booking
young couple
Standard Room
Stayed in Nov 1, 2022

"Good"

7.0

Scenery was great and our breakfast every morning was wonderful Mr and Mrs Jarret tried to be great host .our jelly from there tree was great and appreciated.

The 1st 3days the hot tub didn't work and our room was very dusty neither did the TV channels but the jarrets quickly moved us to another room wasn't as spacious but we made it work. But that room also had its issues there were nights we came home and no hot water.

Helpful?
W
WallaceusUS
Verified booking
solo traveller
Standard Room
Stayed in Oct 23, 2022

"Wonderful, exquisite, and enjoyable"

9.0

Exquisite!

The Wifi services needs improvement

Helpful?
D
DenojmJM
Verified booking
solo traveller
Standard Room
Stayed in Sep 18, 2022

"This place is home away from home"

10.0

The host Mr and Mrs Jarrett were very hospital

I liked everything about this property

Helpful?
M
MelissausUS
Verified booking
solo traveller
Standard Room
Stayed in Aug 19, 2022

"Disappointing"

4.0

Rooms are spacious. Beds are large. Nice balcony. The A/C is good. Mini fridge in the room. Tall ceilings. Plenty of closet space. The hosts are helpful with transportation. Food and water provided and special diets are offered such as vegetarian or vegan. Laundry service available. Towels and a sun chair by the pool available.

Unreliable WIFI. Not clean. My room wasn't cleaned for 5 days even though I requested it cleaned. I had to wait for specific days for housekeeping to arrive on the permises to do proper cleaning of the room. The lady on the premises is a senior so she is often tired and complains about it so I felt guilty asking her to have my room cleaned. The pool is often very dirty and not always available because there are many parties, music video filming and photoshoot events hosted at this house, almost daily. The pool was important for me so unable to use it due to dirty water and it being occupied was disappointing. The hosts and housekeeping were very nosey and rude about my private life and often had unwelcomed comments and questions about my body shape, skintone, race, sex life, and romantic life. They wanted to hook me up with some guys. This made me very uncomfortable as a single woman. I told them I rather not discuss my private life but to no avail. Although the food is tasty and provided generously, I often felt sick after eating it. Not sure why. All of my laundry significantly faded in color after being washed and dried. The hosts often complain about their electricity bill and scolds me for keeping the AC running or using the lights when I need it and dictate when to keep it on or off. There are fruit trees but they are in bad condition due to lack of proper care and lots of abuse. I ate a lime from one and it made me very sick, I vomited. Not a very private place, many men and construction workers were often present around the pool. I felt uncomfortable as a woman. I mentioned it to the hosts but they dismissed me.

Helpful?
M
MusicusUS
Verified booking
solo traveller
Standard Room
Stayed in Aug 1, 2022

"Exceptional"

10.0
Helpful?