Lucolo Palace B&B Aliwal North

The most friendliest staff ten out of ten

Very accommodating.

The lights went out and it was seriously dark. Quite scary to be honest. Therefore, I did not sleep well at all. We also got a call to say we must cancel our booking 2days before our trip as renovations were not completed. I refused to cancel from my side as I would have had to pay to cancel. I explained this and the gentleman then said he would make a plan. We are glad he made a plan but it was very concerning not having traveled there before.

The lady who assisted us was very friendly and accommodating. The building is a fascinating old home converted into a really nice BnB. Our room was comfortable and clean with excellent on suit toilet and shower. Massive king-size bed air condition and heating for the coder times. It would have been nice to have some milk in the fridge and more than one sachet of each type of hot beverage. There were two of us, so for example two normal tea bags, two Roobos,two instant coffee etc. That one small thing would have made a big difference. Overall, it was a very enjoyable stay.

The receptionist that stays on the property is amazing and very helpful

It is run down and need some tlc. The towels were very old and torn. The shower head is very low, we pumped our heads and we are not tall. The toilet seat was broken. The bed is old and not comfortable

Room was very big and clean

Everything about the place very quiet

Tranquility and spacious environment. Very beautiful garden layout and beautiful flowers. If only the grass be could be maintained to be green and good looking. We're also aware of the scarcity of water that could the prohibitive factor .

None.