Ay Jay's Guesthouse

The photos are miss leading the room did not look anything like in the photos except for the bath room dut no hot water paid for jacuzzi and could not even shower.

Not one single thing was correct. I did not even receive a proper invoice to claim from work, I would actually like my money back.

Convinient

UNComfortable beds and beds, NO air freshener in toilet.

Nothing

The pictures are deceiving. The owner got so drunk, started screaming at geust and tried to enter our room at 2am the morning.

I liked where it was located. I liked what it looked like in the advertisements.

Ay Jay's Guesthouse is the worst accommodation I’ve ever booked through Booking.com. It’s a deplorable establishment that fails on every level, and I strongly advise against staying here. The room was filthy, with stains, dust, and questionable deposits on the shower curtains. This level of uncleanliness is a health hazard, making the space uninhabitable. The kitchen sink was equally grimy, unusable for basic tasks. Broken cupboard doors and exposed, possibly illegal, electrical wires posed safety risks, reflecting gross negligence. The internet was intermittent, disrupting plans and adding frustration. Daily ice-cold showers made the stay physically uncomfortable, as hot water is a basic necessity. The owner was rarely present, leaving the property in chaos. Random visitors, not guests, roamed the premises, attempting to "assist us," as we moved out. Worse, individuals, possibly drunk, were found sleeping in common areas like the bar during the day, creating an unsafe and unprofessional environment. Nightly parties, likely attended by these visitors, brought unbearable noise, making rest impossible. Most infuriating, after the owner agreed to let us leave on day two with a promised refund, we’re still waiting for our money. Booking.com’s attempts to contact them were ignored, forcing us to pay for alternative accommodation, doubling our costs. This dishonesty is unacceptable. Ay Jay's Guesthouse is a nightmare of filth, danger, and disruption. The owner’s absence and broken promises compound the misery. Booking.com should delist this property to protect travelers. Avoid this guesthouse at all costs—unless you enjoy discomfort and financial loss. I’ll never return and urge others to steer clear.

Nothing

It is very cold air conditioner is not working it is a display for nothing. Water it is very cold can imagine it's winter and we are traveling with kids. I booked a family room but I get 1 double bad and 1 single bad with a stains duvets. We used electric kettle to warm water. No one tell about wifi and staff. I will never booked in that place any more thank you.

Room was terrible dirty. Fridge full of old hard blood. Bedding was filthy and matras in a poor state. Shower floor unexceptionable dirty. Host was very rude and unhelpful when I explained to him how bad his facility is. Stay away from Ay Jays guesthouse. We left the place for we couldn’t sleep in such a dirty room. I need a refund please.