Arcobaleno B&B

Federica e Simone molto gentili e disponibili. Colazione appetitosa. Uso gratuito delle bici.

Persone molto accoglienti e disponibili...stanza per una coppia molto carina e confortevole..da ritornarci...

Ottima colazione

I didn’t like nothing about more than the property,the hosts, first of all because when you’re booking this place you think that it’s just Federica, but instead she doesn’t let you know that when you check in there is Simone because she could be more specific and tell you in advance that there will be someone else, because you expect her to let you in, anyway then after a couple of days they’re going to change your bedsheets towels and cleaning the en-suite room and so Simone changed my bedsheets and when they’ve finished all the cleaning they left, but was already 11 pm when I’ve noticed that the bedsheets had an evident black stain and I had to wait to let Federica knows about it and she told me that she was coming to change the bedsheets personally around 1pm when she had finished to work but then she said if she could come around 3 pm letting me wait other 2 hours! All this has been REALLY ANNOYING! It wasn’t already long enough to let me wait until 1pm? No I had to wait that probably she had to eat her lunch! UNBELIEVABLE! They haven’t got any clues whatsoever about what customers service does means! And then when Simone had changed the bedsheets the day before, he hadn’t saw that the bedsheets was dirty? I mean are you blind or what? So change it again straight away instead to let the paying guest complain about it! They did a really bad figure! So they don’t pay attention to the details, huge laziness, lack of professionalism, I couldn’t wait to leave that horrible disgusting dodgy b&b! And finally I left last Sunday

I’ve just said what I didn’t like about the property and then the property is too far out from everything