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8.4 / 10 Guest Rating

Kaza Muta

Calle Doctor José Felipe Flores, San Cristóbal de Las Casas, mx

Kaza Muta - main view

About the Property

Stunning Mountain Views and Sustainable Comfort

Modern Amenities and Family-Friendly Atmosphere
Experience the convenience of free WiFi, private bathrooms, and family rooms at Kaza Muta. Some rooms even offer a balcony to enjoy the breathtaking views of the city and garden. Bed linen, towels, and free toiletries are included for your comfort.

Explore with Ease and Unwind in Nature
Embark on exciting sightseeing tours and explore nearby attractions such as Santo Domingo Church and La Merced Church. After a day of adventure, relax on the sun terrace or take a leisurely bike ride with the on-site rental service.

Book your stay at Kaza Muta for a memorable and sustainable retreat in San Cristóbal de Las Casas.

Facilities & Amenities

Non-smoking rooms
Terrace
Family rooms
Tour desk
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Grocery deliveries
Kid meals

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property will not accommodate hen, stag or similar parties.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent94 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the excellent service from staff.

Categories

Cleanliness6.8
Service9.3
Location8.8
Room Quality7.8
Amenities8.3
Value for Money8.3
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

B
BengtssonseSE
Verified booking
young couple
Standard Room
Stayed in Jan 23, 2025

"Very good"

8.0
Helpful?
B
BengtssonseSE
Verified booking
young couple
Standard Room
Stayed in Jan 20, 2025

"Superb"

9.0
Helpful?
R
RhomxMX
Verified booking
family with young children
Standard Room
Stayed in Dec 30, 2024

"Very good"

8.0
Helpful?
L
LuismxMX
Verified booking
young couple
Standard Room
Stayed in Dec 10, 2024

"Passable"

5.0

Location is excellent, literally downtown. The staff is very friendly and the house is clean. The bedroom looks cozy and has a very large window with lots of light.

Hot water is intermittent with ice cold water, don't take a late shower. The bathroom of the room didn't have a window so I would have to leave the bathroom open after a shower. The bed has improvised support and makes noise with almost every movement and the cover with the fur can trigger your allergies.

Helpful?
B
B.usUS
Verified booking
solo traveller
Standard Room
Stayed in Dec 8, 2024

"Very poor"

2.0
Helpful?
B
B.usUS
Verified booking
solo traveller
Standard Room
Stayed in Dec 6, 2024

"Don't Stay Here"

3.0

Great location. The wifi was okay.

Two huge No-Nos for me. 1) Intermittent water supply. The hot water was spontaneous. One second it's blazing hot, the next moment it's freezing cold. One of the nights that I stayed here, the water went completely out in at least two rooms (including my room) from about 8pm to 6am, with no warning or explanation. Also, I stayed in two different rooms during my stay and the bathroom sinks were clogged in both sinks. Both bathrooms had a bad smell to them as well. 2) Unresponsive owner/management. I reached out several times via call and text to whoever's in charge about issues with my stay and NEVER got a response. Seeing that the front desk never had anyone there and the only staff lady that I saw leaves the building every evening and returns in the morning, it is imperative that someone responds whenever a customer reaches out. Unfortunately no one ever did. Also, there are no scenic views from the windows of either of the rooms that I stayed in. My advice, find somewhere else to stay.

Helpful?
N
NinaszSZ
Verified booking
young couple
Standard Room
Stayed in Oct 28, 2024

"Great & calm place in San Cristobal"

9.0

Location, affordable comfortable room, clean, kitchen available

Reception not always available- I was stuck outside for 30min

Helpful?
A
AlexgbGB
Verified booking
solo traveller
Standard Room
Stayed in Oct 23, 2024

"Exceptional"

10.0
Helpful?
R
RamunchCH
Verified booking
young couple
Standard Room
Stayed in Sep 15, 2024

"Good"

7.0
Helpful?
D
DanieldeDE
Verified booking
young couple
Standard Room
Stayed in Aug 24, 2024

"Superb"

9.0
Helpful?