Dimora L'Etual

Ubicación

Cafetera

Estaba bien ubicado. Cómodo para visitar Bari.

Todo ok

La stanza

La stanza

Central location

I hate to write a bad review for any property. Usually, if I don’t like a property, I just don’t leave a review at all. I prefer to remain positive. But, in this case, the owner extorted 20 euros from me. I travel on a bicycle, and when I made my reservation, I included that fact on the reservation form. Further, on the Questions section of booking, the owner answered a previous question from a guest asking about their bicycles by telling them to keep their bikes on the ground floor. So, when I arrived, I put my bicycle on the ground floor. I have stayed at many hundreds of booking properties over the years, and none of them has ever made an issue about a bicycle. But, for the first time ever, it was an issue. The owner claimed not to have read my booking reservation form. Her immediate tone was very accusatory that I had somehow deceived her or been operating in bad faith to take advantage of her. At that point she demanded 20 euros or else I couldn’t stay. The room was already paid for through booking, and she was not offering a refund for it. It seemed too much trouble to try to get my money back by making a claim through booking, so I had to pay this absurd fee she invented on the spur of the moment. This is a terrible way to do business. The entire tone of the conversation was very accusatory. I was extorted, and it was an unpleasant experience. No other property owner has ever done this despite many hundreds of bookings in many countries around the world. If you have no special issues (like a bicycle), you are unlikely to have any trouble at the accommodation, but if any issue arises you are likely to be treated poorly. The room itself is clean and functional and quiet and comfortable except for the lack of any daylight coming in through a window.

Świetna lokalizacja, bardzo czysty pokój, obsługa perfekcyjna.

Że jutro musiałem wracać do siebie.

It was in a great location and had everything we needed..

It was very dark as it was a ground floor room, but I guess that would be great in summer…

Good location

The lock for the door did not feel very secure. Room on ground floor so could be noisy when other guests entered.

L'endroit