Shela Bahari

Great location and superb hospitality

Some minor issues but staff very accommodating and helpful to offer alternatives

La ubicación!! Unas vistas de ensueño ,literalmente encima del mar ,el personal muy amable y atento a todo ,nos ayudaron en todas las excursiones. El desayuno muy natural y rico,en un lugar precioso, los camareros muy amables.El dueño nos facilito todo.Un lugar para perderse.

Hay que saber ,que al estar encima del puerto.Hay jaleo desde muy pronto por la mañana

The location is good. But being next to Shela's main jetty it can be noisy both day and night.

No hot water in our room for 3 days. No AC except at night. No bedside tables or bedside lights. Switch the main light off at the door and then try and find the bed in the dark. Bathroom tired, no water pressure, no hot water. Leaking toilet hose. The property is overpriced and long overdue a renovation and refresh. We will not stay at this property again.

Taufik the owner/ manager went above and beyond for us during our stay. A very great gentleman....

We found Shela Bahari, even though it has a great location, very overpriced. The mattresses are a bit old, there were several holes in the mosquito net, the bathrooms are oldish and there were constantly problems the showers….low pressure, later no water at all. The view of the ocean is nice, but as other reviews are saying, it is really loud outside from 6 or 7 am on. The staff and the manager are really nice and they try to immediately help you with the problems (for example the shower). And I didn’t have a general problem with the place, IF the price would have been 50 euros the night. But if you sell a room for 130 euros or even 200 euros the night, then in my opinion it should really be quite fabulous. And we are residents here in kenya and know, what you can expect for that price.

Staff was so friendly, nice breakfast, overall nice atmosphere. Convenient location in Shela. AC worked, although dripped some water. Problem was fixed fast tho :)

No bodysoap or similar in toilet :(

The location was good

1.The entrance was at the back (on public access road) of the building, making security a hazard as anyone could enter. (2)the room was bare minimum with termite (ants) mold in bathroom. (3)No staff or setting at breakfast which was to be from 7A…a staff for the coffee bar came at 8 and my breakfast was only a cup of hot chocolate. (4)tried communicating with Tawfiq but in vain as I had informed him my disappointment and intention of leaving after the first nite… he got back to me the next evening after I had checked out of the hotel! I requested A Refund of two nites which was refused OR even a one nite refund as he stated :DUE TO POLICY of BOOKING.COM. This is absolutely not acceptable as customers trust Booking.com choice of hotels in good faith. Sadly NOT so as one cannot gamble with one hard earned money and throw it away because of bad services!!