Norfolk Woods Resort And Spa

Cleaner

It was very thoughtfully laid out, with plenty space. It was spotless. There were some essentials there when we arrived like tea bags and sachets of coffee, sugar and milk. All the staff were so kind and helpful. Having to book swimming slots meant the pool never got overcrowded which was great.

A modern lodge with good facilities, great parking. Close to the main building for food, swimming, spa or just a drink.

A little overlooked as very closely spaced.

Staff friendly and helpful. Peaceful location.

Noisy people in next lodge not respecting other visitors. Loud music, singing and shouting until gone midnight. Dirty bowls and glasses in lodge, verandah not been swept and handrails covered in birds excrement.

Easy check-in process even out of hrs. Friendly staff. Nice lodge with good equipment. Plus for having assigned the parking spot.

Lack of cleanliness - the oven temperature gauge had food residue. Lots of spider webs and dust. The map of the lodges should be provided via email cause it doesn't follow the normal order so it is a bit difficult to find correct lodge when coming out of hours. If you plan to use the spa and swimming pool then make sure you book it online well in advance, cause for our weekend trip in March, it was limited two weeks in advance so probably during holiday season it is even worse.

The comfort and tranquility of the lodge

The orientation of the lodge because the decking was in the shade for the majority of the day.