Moon Hotel Brooklyn

The male who was at the desk the night of Oct 8 was incredible hostile and aggressive in which I have him on video yelling at both my husband and I. He demanded a $60 deposit but my cards "mysteriously" weren't working, so I needed to give him cash. He claimed it was because of people smoking in rooms, but when I checked out, I got my cash back without them even checking my room, so no idea why he was ranting and raving so much about a measly $60. Also, the rooms were disgusting. We didn't have soap in our shower and when we asked for someone to come, a woman went in, did nothing, and then tried to come back around 11pm when we were sleeping. The whole experience was awful. I would not recommend.

Ordinary

The room was clean, staff had a good customer service, air conditioner was good, parking was difficult due to lack of space.

It was a room. Nothing crawled on me and I didn’t feel unsafe. Good enough for what hotels charge these days

This hotel

Room was clean, staffing was very nice. But the area was very loud. And my neighbor was very loud and at night but overall it was a okay experience.

Location was great. Front desk was rude on arrival. It was raining and it was late, I had to pee. Please just check me in. The fist room had someone in it. Could have totally went left. The second room didnt have a working light. Front desk came up and pointed to the light switch told me to use it. Like really. Then I was told to "keep on the bathroom light because, its too late for maintenence". Once I clicked the bathroom light there was a bloody hand print on the wall. I demanded a new room. Third room, really bad and very distracting wall paint damage, Remote to the air Conditioning unit did not work, mattress was so soft I thought it was a water bed. No bathroom soap in wall dispensers, no towels, a hole in the lid to the toilet . Very tiny mini fridge that was plugged in and didnt work. I only stayed one night.

The hotel itself seemed rather okay when we checked in but when we were walking back to check in for the night we were followed by people 3 separate times and saw several drug deals outside the property. We decided to cancel the stay and book elsewhere

Clean room, very cold air, very comfortable bed.

The room was clean. The fridge was not working. I saw a goose in the room. I didn't stay until check out. The bathroom was small. The bed and mattress was no good.