Hotel Cottage Yes Please New Delhi

I am writing to express my utter disappointment with the service and conditions I encountered during my recent stay at your hotel. From the moment we arrived, it became clear that the hotel was not prepared to meet even the most basic expectations. We arrived well before the confirmed check-in time of 8 AM, yet were told by reception that our room was not ready. Despite waiting in the reception area, the room was still not ready by the scheduled time, forcing us to wait longer without the opportunity to freshen up before our planned excursion. This is completely unacceptable, as we had made the necessary arrangements well in advance. The situation only worsened the following day. After returning from an early excursion, we discovered that we had been moved to a completely different room. The new room was in a deplorable state – filthy bed sheets, dirty linen, no towels, and no toilet paper. The room was far from the “recently refurbished” standard advertised; instead, it was covered in mold, dirty, and far below acceptable standards. The hotel as a whole was in a terrible condition, far removed from what was portrayed on your website. When we raised our concerns with the manager, asking for a full refund so we could find alternate accommodations, we were rudely refused. The manager insisted that the room had been kept for us and that no refund would be offered, showing no regard for the poor state of the facilities or the discomfort caused. To make matters worse,the hotel

****Hotel Cottage Yes Please - More like HOTEL COTTAGE NO THANKS*** I strongly advise anyone considering Hotel Cottage Yes Please in New Delhi to set aside a bit more money and opt for a different hotel. My stay here was a complete disaster from start to finish. Upon arrival, we were moved to a smaller room. The room itself was outdated, with damp patches on the walls and ceiling. The décor was old-fashioned, and the overall condition of the room was poor. Despite the bedding being changed daily, it was always dirty, with noticeable stains. The towels were in such a bad state, they were grey and discoloured instead of white. To make matters worse, there were flies on the bathroom ceiling. I had to take the time to write a 'to-do' list for the staff, detailing what needed to be topped up in the room, including toilet paper, towels, and water and even then they would forget something. The fan was ridiculously noisy—sounding more like a commercial generator than something you'd expect in a hotel room. Additionally, this place is not suitable for families with children. There was exposed wiring around the AC unit in my room, which was only covered by insulation tape. The handheld bidet was fixed to the wall using two brown raw plugs, which felt incredibly unsafe. We also had to ask for bottles of water, which arrived with dirty exteriors. Noise pollution was a constant issue. From around 6 a.m. every morning, all you could hear was the incessant honking of car horns, making it nearly impossible to sleep or relax. The hotel is also surrounded by beggars who use children as a tactic to extract money from passers-by. They would wait outside the hotel door every morning, making for a very uncomfortable and unsettling experience. Communication with the staff was also problematic. Although we know some Hindi, we're not fluent, yet whenever we complained, the staff would swear and talk about us in an unprofessional manner. To add to the disappointment, the staff seemed like a group of teenage boys dressed in casual clothes, with no proper uniforms, which gave a very unprofessional vibe to the place. The hotel lacked basic amenities such as tea and coffee facilities, meaning we had to go to a coffee shop across the road just to get a hot drink. For anyone expecting the standards of a UK travel lodge (a 2-star hotel), this will be a huge letdown. Overall, it was a terrible experience with a shabby finish. I would strongly recommend you look elsewhere for accommodation—this place was nothing short of a disaster.

近くに飲食店が多くホテルの通りは夜中でも人通りがあり安心出来るがホテルは狭くシーツ等清潔とは言えない。

It was way beyond my expectation. The service and cleanliness of the room were really good. As it’s good it also costs much.

겉 보기와 달리 침구는 깨끗하지 않았고 아침 식사도 성의없으며 카운터의 주인도 친절하지 않음

This room was perfect for what we needed.

* This is a REAL review * I would say 99% of my reviews are all positive but I needed to make this review to warn other travelers. Let me state that I am aware this is a budget hotel and I was not expecting five-star service. With that being said, my friends and I arrived at the Hotel Cottage Yes please at 5am. We arranged to have our rooms ready and agreed to pay extra for super early check in. I walked into a room with bugs on the floor, yes the window was open, so I chalked it up to that. Then I went into the bathroom and there was no soap, toilet paper, or warm water. Then I made the mistake of sitting on the bed and observing over 10 little bugs jump up, as if I woke them from a sleep. I took videos and pictures and went right away to the front desk. After 10 minutes of me trying to show him pictures of the bugs, he agreed to come upstairs and proceeded to say "maybe they came from my suitcase", which was still unpacked and unopened. After OVER AN HOUR of me refusing to leave until I was refunded my money, he finally relented and threw my money on the desk. I can go on and on about the elevators being pretty much on the verge of breaking, the location not being great or the horrendous shower / toilet combo but the bugs should top em' all. Trust me and go to another place. This place was hell.

there were small fly/insects in bathroom, the bed was smelling dusty!

If you are looking for a clean and safe place to stay in Paharganj then you should definitely give this place a try. Clean rooms, good service and very affordable transportation to the Airport.

Honestly, I was really disappointed with this hotel. The room is spacious, but the bed is rock solid and uncomfortable. You will hear the traffic and stray dogs barking all night despite trying to sleep with earplugs. The room has air conditioning, which did come in handy, but the room had a very bad smell that wouldn’t shake. The bathroom was unpleasant; the toilet roll was thin, and there was enough paper for just a few uses. There was also a bucket to wash which meant that your shower water would go over the toilet and leave the floor soaked for hours. Although we barely interacted with the staff, they did try to shortchange us when we arrived. They will also try to upsell you tours and pester you. I'm not sure if they’d do the same to a man. Finally, as soon as you leave the hotel, you will be asked for money from homeless children and adults. The experience isn’t great, and I really would do just about anything before staying here again.