Hotel Excellency

We got late to the property late night. They made us wait for more than 40 min to just check us in, as the room was still getting cleaned. The Manish front desk guy was shouting at 3 people to get the cleaning done. Eventhough it was well past check-in time, room was not cleaned up. Manish deliberately tried to slow down the process of checkin, so that they get time for cleaning. We were 4 ppl and we had booked the room with bunk bed. We were only provided a room with kind bed. They did offer to put another cot, but there was no space at all, so we declined. Morning at 9, they offered the bunk bed room, but it was only 3 more hours to check out, so we declined. AC was not operating, though it was AC room. Breakfast was there and resturant sevice was ok..but I will avoid this place next time. I will suggest you do the same. I already requested refund for the mismanagment, and still to hear from hotels.com

The linen and all the amenities in the room was not clean. Even room doesn't have a proper ventilation. Additionally, to my surprise the room photos I have seen in the hotel website and the present room condition was totally different. I had a terrible stay. Doesn't worth the money. I regretted booking three rooms for my friends.

I never stayed. When I arrived. They told me they don't accepted the rate abdcthey have bo rooms. And they will pay me back.I never received any money from them.I had to find another hotel?. No I am still travelling when I go back to UK I will contact you.

ホテルの場所が、地図上で違うところを示している。 コンノートプレイスだと思って予約したら、ニューデリー駅前だった。

Great hotel, great rooms, great infrastructure. Unique ambience, clean, spacious and adorable.Excellent location.

Great hotel, great rooms, great infrastructure. Unique ambience, clean, spacious and adorable.

Hotel room and bathroom was clean. Good location, comfortable stay.

All accomodation was good, very helpful staff, breakfast was good & testy food.On main road this hotel.

Hotel was clean & excellent location, service. Near New Delhi Ralway station & metro station. This central point.

Hotel is very good neat and clean…..staff is very humble,helpful Their complimentary breakfast is too good,and they do have their own restaurant which serves good food.