Garner Hotel Mahwah by IHG

We got a very friendly greeting upon arrival. The woman at the desk was efficient and very personable. We inquired about places for dinner and she made several recommendations. The room was clean and comfortable.

The room was clean. The property has been recently renovated. However, none of the rooms have fridge or microwave. The AC in my room kept making clicking noises every couple of hours which was very annoying during the night time, we could hardly sleep. I had it on 70 deg on a 60 deg night. The staff dismissed my complaint the next morning. The breakfast options were basic but sufficient. Overall, the the hotel is good. Im giving 3 starts due to the AC unit. We stopped here on our way to Vermont, the purpose was to get good sleep before the long drive, which did not happen!

This hotel was great! The staff were welcoming. The rooms were clean and updated. Nice facilities for a family get away. They had great cookies as a welcoming gesture. oh! the cookies!

Clean and comdortable. The staff was accommodating.

I put a$100 deposit on the room that was required. I was told I would get refunded after my stay. I have not received it yet. Please advise.

Cleanliness. Design of room. The white lady at the front desk was friendly.

1. There was no microwave and fridge as advertised on your site even though I sent you a message to reinforce why I needed those. 2. The gentleman on the front desk on the afternoon of 4 October was callous, arrogant, condescending, and disrespectful.

The rooms were ok and newly painted They need to put refrigerators and microwave in room

Nice place.

Recently renovated. Clean room. Comfy beds. Nice shower. Road noise was on the higher side but manageable. Overall I’d recommend them! I was very happy with my choice.

Although it is close to the highway, it is surprisingly quiet at night. The hotel is well maintained and the staff are very friendly.

No microwave No refrigerator No coffeemaker