Treebo Eeshan Rodhi Resort, Darjeeling

Great service

Local was far from main roads

Nothing this resort stay was a nightma To me or my family worst experience of my life till date in any hotel trap hotel it is. When we are checking out i met another group of guest they also told this same happens with them to pathetic plz dont go for it, staff pathetic- hospitality pathetic-there manager Shyam singh hes dont know how to behave and talk to people one of the worst relationship manager i have seen in any hotel or resort . Also when we checked in we have our 2 month old shitsu puppy dog they charged 1000 pr day for that puppy to stay. 0 in every manner It was my first visit to Darjeeling but just because of this hotel and stay it pissed me off and my experience of Darjeeling is worst like hell.

First of all when i booked the hotel i call them and asked them about how far is the location from city centre and is it good with kids and family friendly.they told me to cancel the booking by booking.com and come direct as i was unaware with there theif mindset i did it, we are 6 adults and 3 kids age 4-4-7 and 2 infants. Now when i booked they told me geyser is available at ur room and heater is available but after check in they have given me rooms on there basement floor which is under construction and that to they have rooms on upper floors ill attach pics, that floor is under construction not safe for us and after check in they asked me to pay 500 pr room for room heater and when i asked for geyser they tell we dont have that u can wakeup at 7 am and take bath n all till 8am we will propvide u hot water main darjeeling first time gaya tha subah 7 baje uthke nahane nahi ghoomne hill station par aap bachho ko bhi subah uthake nilane nahi lag jaouge does this make sense. And there manager shyam singh is so rude he doesn’t even know the meaning of hospitality his attit Towards us is like hes giving a stay to us as free.he talking badly and in loudly such a unmannered person he was. And when we asked for food he said no we dont give food to ur room u have to com upstairs 4 floor and my wife shes having fever 103 degree i asked him to just send for her he denied then my wife went for the food to there restaurant at 4 floor they make her sit for 45 min and didnt provide any food she asked them to serve anything fast whichever is possibe but after 45 min she came back downstairs to the room nothing provided then i called at reception they said sir ho raha hai bann raha hai . Now the location of this hotel is not near to mall road darjeeling it takes 30 min to drive from main city centre mall road area and there are no vehicles available like public transport or any taxi and the road which this hotel is located its one way so it will take more time to reach city.

It's very clean and well maintained...staff is so supportive and helpful..

Cleanliness is on another level I don't remember the name of the manager, but he was such a generous gentleman. We arrived at 1am in the night everything was closed we all 4 were hungry and he specially opened the kitchen for us and prepared food for us.... lovely staff and extraordinary stay.

Nothing is in this category

The room was very clean along with an awesome view. The staff are very polite and co-operative. Overall we enjoyed the stay.

The food is good but it's overpriced if you intend to spend a weekend have all the meals from the premises.

Well the bed sheet and blanket were very dirty it was hair all over the bed should work on cleanliness and hygiene

Clean and spacious rooms with good view and car parking

Mobile network and wifi is weak.