Hartwell Suites

Location is perfect for doing activities around town. Easy walking distance to things.

There were mouse droppings on the bed. Dirt and debris left on night stand. And a dirty wash cloth left in the shower. The room had not been cleaned.

Downtown is outside your door

Nothing

Nice room - plenty of space. Well located to walking around Hartwell.

The room description said there was a terrace, but there didn't appear to be one. There was a door with a big sign that said "do not open, alarm will sound" so we didn't open it. Perhaps that is where the terrace was? Someone else's leftovers were in the fridge when we checked in.

We came to Hartwell for a long weekend to see ByWater Call at the High Cotton Music Hall, right down the street, and also celebrate our 38th wedding anniversary. This property is very convenient to the venue and to the restaurants we ate at. It’s a neat place, lights, fan, and sound machine were on upon arrival which was welcoming (no windows in this unit so it is pitch black without lights on). We had a bit of an issue with not much toilet paper and a missing TV remote. Both were taken care of promptly after notifying management. We also ran out of body wash in the dispenser (mid-shower) which wasn’t noticed until after management was contacted about the other issues. We were not going to be there much longer so we didn’t bother saying anything. For the most part the place was clean however the wash cloths looked like someone had cleaned the floors with them. You could tell they had been laundered but looked nasty and the towels were stained as well. We would definitely consider staying here again due to the proximity to the things we go to Hartwell for.

I loved the location in downtown Hartwell. Restaurants and coffee shops within a block or two. It was a neat little hotel, clearly converted from an old downtown office building, with exposed brick walls and lots of character. Bed was very comfortable. Workstation was nice to have too. Shower was good—very clean with good water pressure. The later checkout time turned out to be very convenient for me, and it was appreciated!

My room’s thermostat control was not functioning. Not sure if it was batteries or something else, but I couldn’t control the temp. Also, I would feel more secure if the outer door also locked. Some rugs would make it feel more homey. Finally, I didn’t realize my room was windowless. Wasn’t awful, but would have been nice to know.

AC did not work and the room was not clean upon arriving. Super cute atmosphere and close to everything downtown Hartwell but it was hard to get past how hot the room was.

Very convenient. Very quick response.