Lock Haven Grandview Hotel

Contactless check-in/check-out. Locality to surrounding area businesses was good.

No bar stools to eat at kitchen counter. Full kitchen, but no basic cookware nor paper towels (need to bring your own, which we did). Check-in time we were told was 3 (or 4) pm or after. We were there a little after 3 cleaning person was there right then. We let him clean it. But he never checked bathroom for a dirty towel that was left from prior rental and no extra toilet paper was left. Beds positioned weird. Person near wall couldn't get out of bed easily.

Parking Area is open and hotel is very quiet and neat

So many things went wrong. When we arrived we had been driving for several hours. To our dismay, there was no toilet paper in the room. I called the contact person for our stay and asked if we were supposed to have brought our own. 10 minutes later a young man arrived with our toilet paper. By then we were dying to go. We were exhausted, used the bathroom, and quickly went to bed. In the morning, we realized there was only one towel in the room and it was *very obviously used.* In short, the night before when we went to bed we had dried our hands and faces on SOMEONE ELSE’S FILTHY TOWEL. We were beyond grossed out. The more I think about it the madder & madder I get. We left immediately. I complained of course. I hope to God our bedding had at least been changed. They gave us $100 back, but they should’ve issued a complete refund. Thanks for the $100 bucks lady, doesn’t fix the fact I wiped my face on some strangers backside. Thanks for ruining our trip. She said she would “remind the staff.” Big frickin’ deal. WORST HOTEL EXPERIENCE EVER in my life.

The room was very nice and comfortable! The staff was amazing! Would definitely stay again! Looking for a convenient and comfy place to stay would definitely recommend!

The property was clean and close to restaurants, stores, and gas stations. The property had a full kitchen, but it doesn't include any utensils, dishes, pots/pans, etc. This is a bit inconvenient for people who are traveling and staying a few days.

When we got settled and sat on the couch there was a strong odor of urine. Couldn't even sit near the couch area. There is no tv in the bedroom had to get the folding chair out my car to watch tv. Definitely needs to be looked at other then that it was ok, looks newly updated. It is was odd there is no office. Got a text with room number and door code.

The check in process is super easy. The room was very clean. The only downside was no TV in the bedroom (there is one in the living room area).

Just ok place. Walls are paper thin so can hear all the neighbors conversations. Not sure why this place has an excellent rating?? It is nice but just average.