Hampton Inn & Suites Omaha Un Medical Center Area

Friendly accomodatung staff. Decent breakfast.

Black dirt on the comforter. Pool closed for the weekend. I booked this hotel for the pool. T.V. was not user friendly but a nice front desk lady came up to help with the T.V. We had to ring the front desk several times though with no answer and then they called back.

Very clean

Front desk worker was very little help. We called from outside because we didn't know where to park..there was no signage at all....he had no clue what street the garage side was on..just said it's a black door. Well...there are black doors in front and back! We were checking in at 4PM, check in starts at 3, he said just a minute I have to check....he walked a way. He came back a few min later...took my ID then said oh it's not ready...these other people were here first and we would have to wait our turn. Finally at 430 he said ok.. your turn. He handed us our key...didn't tell us our room number...didn't tell us where it was...then asked. Any questions. Yes...where is the room...where is the pool..where do we eat breakfast? Absolutely no personality at all.

Parking garage was nice to feel good about leaving your car. Although, we didn’t realize it cost extra until check-in. All staff was friendly. The pool area was nice and breakfast was good.

The building is odd for a new building. I’m not sure structurally some of the choices made. Like the first floor is completely pointless. You check-in on the second floor but there really isn’t any signage to say that. There is no place to park to do said check in. The street parking is all full. Again, no signage that the parking lot behind the building and half block away is for this location. We got lucky and used the diamond parking space but we are not diamond members. I wasn’t sure what else to do. For a new build, our door to our room did not shut all the way. Yes, it locked but you can still outside into the hallway through a gap. Then the hallway light leaked in during the night. We could hear our neighbors above us stomping around.

Pool and staff

Nothing