Lilac Hotel Guruvayur

What a pleasure. From absolutely clean bathrooms to crisp bedlinen to the staff at the hotel, everything is what all other budget hotels should aspire to be. It exceeded our expectations and tells us that with a little bit of thought to building the rooms and bathrooms to training the staff, you can deliver absolute value for money. Kudos to the owners/management for an excellent property. The rooms are better than what the photos say. A very welcome change were we regularly see the photos look far better than the actual rooms. All the very best to the management and hope your chain expands to provide travelers what they are looking for

Everything was excellent.

-Friendly staff - Great Facilities

Location and staff

The cleanliness of utensils both in the room and the hotel was not very clean

Very neat and close to the temple

Clean and maintained

location relatively new property well appointed rooms

location relatively new hotel

Clean and spacious rooms. The facility is new (or newer compared to other properties in the area) so that is definitely a plus. Ambience is pretty good as well.

The staff was not courteous or responsive. They spoke within themselves with an attitude towards the customer. When you don't feel welcome at a place, its certainly not a great feeling. So the facility is good as long as you overlook/ignore the customer service and the staff behavioral aspects.