Cambria Hotel Denver Downtown RiNo

The restaurant and bar at the hotel is lovely, warning that they may double charge you though and then not refund you.

Front desk staff that checked us in gave us little to no information upon check in. We did not know how to find their roof top area or gym, nor did anyone tell us what their pet policy was. Room was very small and you can not open the window for air flow. AC system had a unfixable schedule so it would turn off at midnight and then wake us up because we were too hot and sweating in bed. Despite telling the front desk this happened they did not offer to clean our room. They only clean rooms every third night at this hotel. They also charge $20 a night for unsecured parking in a gravel lot across the street. We were double charged for our dinner we had at the hotel - which was very nice - but not worth being double charged for. We will not be staying here again.

Super bien situé, personnel à l’écoute, bel établissement

Le service de chambre est quasi inexistant … le sol était très sale

Confort de la chambre Emplacement dans un quartier sympa

La climatisation de la chambre est difficile à dompter, bruyante Parking payant mais non sécurisé

room was ok

Worst customer service experience I have ever had. When we arrived at the hotel for check-in, Andy informed us that he did not care that we had already paid for a quadruple room for four people. He claimed that, according to his manager and “fire regulations,” we had only two options: either pay an additional $250 for another room or leave and find a different hotel. After a long and frustrating argument, Andy first told us that we could speak with the manager. Then he changed his story and said the manager was sleeping. Finally, he refused to provide the manager’s phone number at all. At that point, we decided to cancel our stay and asked for a refund so we could book another hotel. Andy then told us that the reservation was non-refundable. Only when we said we were prepared to call the police did he suddenly change his position and claim that there had been a “mistake.” Miraculously, we were then given the room that we had originally booked and paid for. In my opinion, this felt like an attempt to pressure guests into paying extra money they did not owe. The entire situation was dishonest, stressful, and completely unacceptable. I would not recommend this hotel to anyone.

Super clean and spacious rooms. Staff was lovely!

It was cozy, cute and clean.

The bed was a little to hard but it was manageable

Room was good

The Hotel assistant and receptionists were not helpful and unnecessarily fooled me for extra charges of 50 USD

- Nice decor. - Close to river and trail. - Room was well equipped and spacious.

- Staff at front desk before check in time was really unpleasant - I was clearly bothering him by asking f we could get the room a little early, and was shocked that I asked if we could use the parking before getting the room. Staff af th next shift (after 3pm) was great. - Breakfast was disappointing, super expensive, and service was super slow.

Rick the barman was exceptional. Reception staff also.

Nothing. It was all good.