Home2 Suites By Hilton Ankeny

We had a several nights stay to visit family & friends. Our suite was quite generous in size with more than adequate amenities. Our only negative was the mattress was not very comfortable. We will note the bathroom fawcet & toilet paper holder were broken or improperly installed - disappointing for a recently opened facility.

The breakfast was ok but there was a man who was helping out at breakfast who went above and beyond chatting with us and even clearing our plates for us. I didn't catch his name but he was great (he was there on Friday may 23rd) overall the staff was friendly

The beds a very firm so not my favorite but that's my only con

Very clean, friendly and attentive staff.!

Wonderful

This Property was just what we wanted and. Then we stepped up to our counter. My bubble was popped bu the hotel management. That thought it was all right and over book capacity plus two. It really turned our fun filled weekend into a hurry up we had to catch up on the additional time that was imposed upon us.The whole weekend was affected with our hotel that we found ourselves in Altoona, Ia.Not Ankeny, Ia.Which our reservations and our conformation were rendered useless, we tried to make the best of the situation. I saw that expeddia had tried to give us a heads up of situation that a Hilton hotel and your company Expedia had allowed

The main reason i booked this hotel was the pool, which was out of order the entire time. Kinda ruined the trip. Employees were great. Honestly i think i should get at least a partial refund.

I loved the room. The kitchen setup is amazing. We had everything we needed without needing to bring our own dishes. I loved the big fridge & freezer, plenty of room for food all weekend. The room was nice & cold. The bed was so hard, we had trouble sleeping on it. We heard our neighbors way too easily. It was a very noisy weekend. There was constant running above us, constant slamming next to us. A couple had sex all throughout the night, their bedframe banging on the wall. First night, the pool was down. The second night, there was a huge party with drinking & over 50 people by the pool area, so we couldn't enjoy a nice swim, cops were called numerous times because of it. I know the hotel can't control any of the noise, but it was by far relaxing for us, which was very disappointing.

Hotel was new and in good condition. Cleanliness could be improved. The same used drinking glasses and garbage that were in the pool area Saturday afternoon were still there Sunday morning and we had to ask several times for more pool towels. The breakfast tables were still dirty more than a hour after breakfast ended. The room was not very soundproof.

Faucet was broken in bathroom. Easy checkin minus not having enough keys to give us two. Room seemed clean.

Our family had a wonderful stay at Home2 Suites. Our suite was perfect for us, and the amenities, such as the game room and the pool were really enjoyable. Breakfast was excellent, as well. We are in Ankeny nearly every spring, and this will be our first choice going forward.