Chez Hotel Arlington Heights

stunning design and friendly staff the room was incredibly comfortable

This was such a well decorated property. I was greeted by the staff who had the best welcoming attitude. The rooftop was a great gem to the hotel. I will definitely stay again!!!

All advertised amenities listed were not put in room, front desk wasnt very helpful with my questions about late night dining, room was very noisy above us and next to us. Cleaning staff came knocking at our door when i had already setup late reservations 2hrs ahead of time. Appreciated the style of the rom/setup.

Staff were so helpful and kind. Room was clean, comfortable and stylish.

Not good early or late check in for property events

The staff was very friendly from the second we entered the door. I mentioned a discrepancy with their website and the pet policy; they were receptive and made sure that it would be corrected as soon as possible. Once they learned that we were there for a wedding, they ensured that we were all on the same floor to be together. I’m nitpicking but there was some minor things that I wanted to note: our room phone didn’t work (but we just used our cells to call room service) and the TV had a shortage causing the signal to jump every 3 seconds but it fixed itself after a few hours of staying on. Otherwise everything was great!

The stay was wonderful. The staff were friendly rooms were super clean. Needs pool and breakfast.

I loved the interior design, with a contemporary style. The amenities in the rooms like the charger devices, notebook, etc, were a great surprise and different from other hotels.

Noting everything good

Hotel is well maintained