Las Olas Guest House

Great housekeeper.

Keyless entry keypads very frustrating. Rarely work without several attempts. They seem broken.

The outside of the property was dirty. No real Staff , you got to call to even enter the property. That when they give you an access. Around the corner was room 5 with a dirty shopping cart in front of the door way. Tried going up the street and there were some homeless men that creates fear in the room. Thank God I decided let me see how the first day would go before I committed so I was able to move on,

I had to change rooms 3 times. 1st riim was dirty with dead flies and bees all over the floor, 2nd room the keycode box didnt work possibly needing the battery changed. Front entrance to enter courtyard didnt work and Has been left unlocked for 2 days. The metal stairs to get to the 2nd floor rooms are so rusted that the rust comes off on shores and tracked into room. This place needs TLC maitenance.

Arrived to our room and the door key was dead. Called guest services and they led me to the manual key box and that code did not work. They moved us to another room and the door barely shut and it was filthy. The TV did not work along with the TV remote that was covered in sticky grime. We ended up leaving and buying a hotel room 5 minutes down the road.

I absolutely enjoyed my stay, the only concern I had was I never saw a staff member to request clean towels.

It was very nice, clean, cool and comfortable. Thanks for the room.

Toilet, once flushed took forever to fill back up.

Mold’s smell at the room.

I would first like to say that the housekeeper was very kind and responsive. She got us what we needed and tried to help us as best she could. Our problem is that we booked a king room with a futon for a family of three and received a queen with a couch and with no additional linens. We were traveling with our daughter and the futon was meant to be her bed, or she’d have the option to crawl in bed with us. You have to download a third party app to get any information or try and message the property via the hotels.com app bc no one answered the phone. Our room was in the basement and so I didn’t have reception, I had no access to the WiFi.. so needless to say after traveling for 11 hours, I was more than perturbed with how the situation turned out. I knew it would be small and we would be in one room, especially for the price, that was understandable as we just needed something short term prior to a cruise, but what I wasn’t expecting was to not be in what I booked, have to scramble to provide my child with bedding, a broken tv, the tiniest shower known to man, and a property much aged from the photos. Again, the housekeeper went above and beyond once she was dispatched to the property and I couldn’t thank her enough. This would be a chill place for maybe one or two people to get a no frills trip to Ft Lauderdale in, but was not ideal for a family.

It was clean

Super cute place! Would recommend replacing the broken toilet top and providing more coffee. There were two of us for two days with only one serving of coffee.