Cabin w/ Hot Tub + Deck, 3 Mi to Pigeon Forge

We almost totaled our car trying to make the sharp left turn into the driveway at the top of the steep hill. It’s nearly impossible to make that turn. Then we had no phone service or internet at the property. My elderly father had breathing problems from having to walk up the steep driveway and we couldn’t reach his doctors due to no phone service. I We packed up and left the next morning because it was dark by the time we were settled into the cabin and we were afraid to try to drive back down the driveway. When I had phone service again I contacted the property manager to ask for a refund and was told no refunds.