HOTEL NIVETHA INN

The staff were friendly and tried their best to be helpful.

The location was quiet

Bayhroom cleanliness and towels

The hotel is located in a calm area.our stay was pleasant. We skipped the breakfast,so no comments about the food.

The rooms were stinking and initially the staff refused to change the rooms. But after constant complaining they changed the room the next day.

It took 15 minutes for check-in. Toilet was stinking and floor was sticky.

Nothing

Despite a late check-in at around 11 PM, the room was clearly not ready for occupancy. The main area was dusty throughout, and for some reason, the air conditioner took a long time to even switch on. The condition of the toilet was unacceptable—it appeared used and emitted a strong smell of urine upon entry. Additionally, essential fixtures like the health faucet and tap were not working properly. I have attached photos and videos for your reference. The service from the staff was equally unsatisfactory. They were unprofessional and kept calling us repeatedly to remind about the checkout time, showing no flexibility whatsoever. I was staying with my 2-year-old child and had made a few reasonable requests, which were met with zero considerations. This stay did not meet even the basic standards of cleanliness, maintenance, or hospitality, and I hope the management takes these concerns seriously to improve the experience for future guests.

Good service ,Location and value for money

Nothing