Hotel Golden Riviera

Good stay. The only thing was that there was confusion because it was advertised that there "free breakfast" and when we went to breakfast they said that it was not included in our package. The booking confirmation did not clearly state one way or other but the original booking said "free breakfast."

Comfortable room , staff were mainly friendly although sometimes as a solo traveler I felt that they prioritised other guests (families) and had to wait longer in the restaurant. Plastic water bottles in the rooms - please consider using filtered water to reduce plastic. Good location away from the city (about Rs200 in auto) but walkable to several other restaurants too. No laundry facilities.

Cleanliness and ambience

Staff members don’t understand what we are talking and telling about menu choices.

location

bathroom not clean tea coffee cups are damaged ones TV no subscription poor staff response bedsheets and all not clean

There were power trips and the wifi was choppy for but otherwise it was great stay

Staff behaviour, cleanliness, connectivity

Very less space in the room. Had a fear of hurting my knees everytime I walked around in the room due to congested space.

Bed bugs. Please get rid of them.

Rooms were good stay was pleasant. Good location and value for money.

Same breakfast daily and card gets deactivated everytime when near to mobile phone always pain to get it activated everytime you check in.

Location

Facilities could have been better… for this cost there is No locker in the room… No proper Shaving kits, availability of food also only veg