Itsy Hotels Opal Suites, Mundhwa, Near Koregaon Park

Not good

Not good

Just the location, was close to seasons mall. That's about it. There was nothing else to like!

So many things we didn't like : •Cleanliness - The room was dirty and dusty, there was dust everywhere, the floors, cupboards, walls! The bathroom was the only clean room! We did ask for the room to be cleaned at the reception but it was not done! •Bed - The most uncomfortable bed we've ever slept on, ever! Worse than a water bed! •Amenities - No tea table to keep water bottles, plates, glasses! Things had to be kept on the floor! What the hell people! No chairs, Not even a chair in the room because we can't be on the bed the whole damn time especially when it's that damn uncomfortable! No where to keep small things like makeup pouches to get ready, everything needed to be kept in the cupboard which was dirty to begin with and made so much noise! It was the Creakiest most noisy cupboard! Wtf! •Space - Very cramped, not a spacious room at all. If you're staying there, you gotta be on the bed and that's it. •Area/locality - close to seasons mall was the only plus. There was construction right outside the hotel, hella noisy and no good at all.

Location was good. Chai n breakfast was great.

Please change the mattress. It was too bad n felt like we were lying down in a broken bed.

The service was exceptionally good. The staff responded immediately to all the requests. The staff was trained and polite. The room provided was very spacious. Bislery Water was provided by the hotel. Complimentary breakfast was also ok.

Dressing table to be provided in the bedroom. Few more items can be added in the complimentary breakfast. Atleast wada can be added.

Staff is welcoming at the hotel

The size of the room was way to small not apt for more than a single person no kettle no buffet was not there was booked for good location per reviews but the attractions were way to far and the deadily traffic made me worried and the auto rickshaw fellows were surprising wd their incredible rates