Novotel Jaipur Convention Centre

Breakfast, staff and service

Location is too far away from the main city

Breakfast good, staff service excellent

I didn't like the bottled water. I would have preferred mineral water as i think i caught a bug. Either from their the food but most probably the water. When a person travels from abroad they have no time to get mineral water.. it is expected in the hotel not their own purified water.

Me alojé por trabajo, para participar del congreso que se celebraba en el centro del hotel. Lo mejor fue la atención del personal especialmente la disposición a brindarnos asistencia con los traslados en autos por parte de Dev y del chofer Loskendra. Por ellos vale la pena alojarse en este hotel

Relación calidad precio, puede que el precio haya sido elevado por el congreso

I really enjoyed the ambience, location and the staff at the hotel; they were all very friendly. I had visited Jaipur before with my mother, but as a small 6-year-old child, but today I had returned as an adult, partly for business and partly to experience the culture. I really loved the travel to visiting the various forts as well. My meeting had to be rescheduled twice as I was also travelling for business, but it was worth it. I unfortunately fell ill and contracted food poisoning on one of the days due to something I had ordered on the app "Zomato", but I managed to recover fully. Despite being ill, I was looked after by the staff, who went above and beyond to offer me lemon water with salt and pepper and sparkling water. I highly recommend that those staying in the hotel stick with the hotel food. To name a few of the Staff who had looked after me and treated me well, "Gaurav, Shahid, Akash, Riya, Isha and Hanshika", and then the room cleaning team, along with the team at the security front desk, they had all looked after me really well. I cannot thank them enough. Despite being ill and sick from food poisoning, I still went in the evening to have some traditional Rajasthani food at a place called Chokhidhani. I must admit, the food was amazing, and the cultural activities showcased in the evening really felt as though we had gone back in time.

The only downside I think was the hotel's location; it felt quite far from the airport, and the bathroom door had been stuck on with foam rather than fixed. We also had an issue with the Uber driver we had stuck with; his name was Manish. It appears we had agreed on a fixed price to visit places like Agra, Jodhpur, Pushkar, and Ajmer. However, we had only realised that the price for Agra was not fixed and that extra charges were included; therefore, we were very disappointed, as it made us feel that all Uber and taxi drivers were like that. Also in addition to this the day i was unable to travel, that same driver kept on harassing and calling my mother for anothe trip we had planned but since I had fallen ill we were not able to commit, instead showing empathy he demanded payment for the trip we were not able to fullfull. Another aspect of what I didn't like about the trip was the guides forcing themselves upon you, little did they know I can converse very well in Hindi, Punjabi and Gujarati.

The staff was professional, courteous, and very attentive. From check-in to check-out, everything was smooth and well organized. Housekeeping maintained high standards of cleanliness, and the staff was always ready to assist with a warm attitude.