GATEWAY STAR HOTEL

Very Close to T2 Mumbai. Ideal for transit stays at a low cost. Surroundings are not great.

Filthy Surroundings

First of all, the location of the hotel is in a very narrow, secluded and shady lane surrounded by small shops where men stared at me every time I walked by. Also, the Ubers refused to drop me near the hotel as the lane road is very uneven. Second, there was no kettle or tea in the room as this is a customary requirement for hotel rooms for the price I had to pay. Third, there was a cockroach on my bed which is extremely unhygienic and unpleasant. Fourth, when I ordered some food for myself from Swiggy, the staff did not bring my food right away to my room but instead took my parcel inside the staff area to open it up. This is unprofessional and out of line behaviour. Overall, I would strongly suggest people to avoid booking this place especially, solo females.

It was ok for the price

My communication with staff was poor as most spoke Hindi only.

Excellent staff behaviors

I enjoy the stay very much