Hotel Katson Castle Dharamshala

Good Mountain View and Valley View from the location,

Food is absolute No, Really Bad, Housekeeping, Cleanliness and Hotel staff is major issue, They play famous office office Hindi series with the customers

Lovely stay awesome hotel and location too

Location amazing looks like heaven

The floating clouds across the swimming pool and property was awesome experience. Staff were polite and co-oprative.

Staff were helpful and friendly.

Hotel facilities were a little tired and thought the hotel was very expensive for what it was.

It has great potential but it’s a long way from being ready

We were a group of 13 and 9 of us got food poisoning from the hotel restaurant on the first night, which made us miss Day 1 of the test cricket that we went to see. The hotel was freezing. Tiny little heater available on request, didn’t really do anything. Corridors and stairs really cold and really dirty. Restaurant freezing. One heater that didn’t work, doors wide open. No bar or alcohol, even though this was advertised said they don’t have an alcohol licence. The swimming pool was closed and green, even though advertised. The “rooms with a view” were blocked by other properties and their generators on roofs. We left early cos we were all so sick and the cold wasn’t helping. Staff did refund the days we didn’t stay, so that was good. Hotel has loads of potential but it feels like it’s not ready to be open yet

Nothing

Electricity no warm water

Swimming pool in winter was amazing experience the surroundings were breathtaking like snowy mountains & infinity valley views. The sunset view from the room was beautiful. The room service was great by the friendly staff. Special thanks to Mr Hardin who helped me with the local sightseeing

Nothing

The food was good and friendly staff provided awesome services. The best thing of this is the view of snow mountains and the sunset from the private balcony is out of the world.

I didn't felt any negative point.