Fenix West

Great location for our snowboard trip, super close to the hill.

Staff friendly, room clean, WiFi good, convenient parking if you can get a spot at the hotel. Good coffee shop downstairs but not included in room rate. It was quite noisy when staff cleaning snow and ice on the exit stairwell outside as the banging on the metal staircase to clean the steps rang like a bell over and over again for hours behind our bed wall. I know the snow clearing must be done, but next time I would make sure my room is not adjacent to the stairwell. Terrible way to wake up.

整體酒店硬件軟件都不錯，員工也非常有禮貌，但美中不足是房間清潔問題，我們住三晚，但他只有第二日來，清理垃圾亦沒有整理房間被鋪，這是我唯一不太滿意的地方。另外，我們租了兩個房間，但他竟然將我們分拆在兩個不同的樓層，極為不便。希望有改善空間。

キレイで広い　値段は少し高い

Yuko made our stay extra special. She took us to the fabulous soba restaurant next door. We came for the Hokkai Heso Matsuri festival held annually for two days. She arranged for the hotel driver to take us into town, and walked us where to find a taxi to return later that night. She even called our room to check if we returned safely. She went out her way to make our stay in Furano super memorable.

綺麗でスタイリッシュで快適。 駐車場が少し狭いのが気になるくらい。

設施簇新，房間整潔寬闊，服務員態度很好，極近滑雪場，唯酒店入口對泊車後携行李不太方便，整體仍不錯！如價格能低一點更好！