Japavista Rusutsu

We loved how modern and spacious it was and the location was very close to the resort! We loved how there was a free shuttle service and it was very easy to book. The staff were very accomodating and very easy and fast to communicate.

The only thing would be that there was only one place you could eat for dinner with the shuttle service. So there were no options to eat other places. Without booking a taxi or dining in which could end up being a little pricy.

Excellent location and the apartment is lovely.

The staff we not at all accommodating. They refused to give us an extra blanket claiming they didn't have any, and directed us to "turn on the heating if we were cold". Considering this is at the higher end budget wise, it's frankly unbelievable.

Great Location, only 2 minutes away from Rusutsu Ski Resort.

Nothing

The apartment was in great condition and extremely comfortable for a family of 4. Smaller touches and attention to details could have been better - there was no wardrobe space nor drawers in the bedrooms. Also take note it’s a all-in-one washer dryer, not separate units.

It was clean, new with a nice living room, kitchen and bath. Easy parking right in front of the apartment.

We booked an apartment with two double beds in the same room. What we did not expect was that the beds just had a single quilts/bed cover to share on each bed. The single bed cover in each bed created an uncomfortable sleeping arrangement for 4 travlerers incljuding a woman because none of us knew each other that well. We contacted customer service whici seemed to be outsourced to some place overseas. They told us to go to the departmentstore ourselves and buy extra covers and in general they were completely unwilling to help. (There is no departmenstore for bed covers near Rusutsu) For couples, this bedding arrangement is fine. Otherwise not really. Its a shame because the apartment is otherwise nice.

scam alert!

staff keep sent fake evident to asking for me to take responsibility on crack wash basin. They use a photo from another room to show normal wash basin on the day we check-in. I keep asking for photo from the same room before we check in but they don’t sent me and persist to ask me for take responsibility. This is suspicious for scam.

Great property and convenient location for those with cars. If you do not have a car, you might find this location difficult. Very quiet. Nice living area to relax in the evening. Beds were ok. Pillows could be a bit higher but it seems to be the case with all properties with stayed in Japan that pillows are nearly flat.

Needed a bit more basics like something to wipe the table and kitchen with. And more importantly kitchen towels. The bathroom is fairly cold even when we kept the door open all day to keep it same temperature as living room, but it would cool down quickly while taking a shower, unsure what could be done to improve the comfort when taking a shower.

EVERYTHING! The accommodation was very well done. The shuttle staff was not only punctual, but so willing to help! Our one night shuttle driver made an extra stop by the pharmacy for me to get Ibuprofen, and saved my back! The options for dining and wine were also exceptional! If you're looking at this property, just book it now.

The only thing that wasn't perfect were the shuttle times. If you wanted to night ride you were at the resort all day, but this is a minor issue, as the resort is also great!

The house and amenities were beautiful. Just a 5 minute drive to the resort and a free shuttle was provided everyday to and from, just make sure to reserve a spot the night before.