Rakuten STAY Atami

目の前がオーシャンビューで、部屋もオシャレ。 男性はサウナ、女性は寝転がる温泉になっていて、お風呂も楽しめました。 カウンターではお酒やおつまみを無料で提供してくれるのも満足度が高いです。 欠点は、部屋の湿度がとても高くて終始ドライにしないといけないところです。それ以外は満足です。

Terrible check in process. Was supposed to have a code emailed to me to access the front door since there is no front desk. Never got it, even as I write this 7 days later I still have no communication from them. Thankfully a nice guest let us in after we wandered around Atami for 2 hours. We had to check in on an iPad, and that was awful too. Again, information that they should have sent me already was not in my inbox so I had to call a virtual assistant and check in took nearly 20 minutes when it would’ve been much easier to just have a front desk person. I understand that being a foreign tourist there might’ve been some difficulties, but all the Japanese tourists were in the same boat we were. So that’s on the hotel. And it’s really a shame, the hotel was beautiful. Spotlessly clean, nice amenities and pretty rooms. But my god, build a front desk.

とても素敵なホテルです。周りには美味しいお店がたくさんあります。お気に入りの宿になりました。

It is clean and very easy to use, which is appealing.

第一次入住無客服的酒店，整體覺得酒店清潔，有温泉，免費酒水小食很好。只是覺得自助check in 要填太多資料，花了很長時間。而且因無客服酒店。3人一房住3晚，每人只有2套浴巾，浴巾也要自己帶去温泉用，很不衛生。

お部屋もキレイでバルコニーからの眺めもよく、飲み物やソフトクリームまであり、素敵な旅行になりました。また来たいと思います

Its a little further from the train station but great location as its quiet and convenient with many eateries near by

ホテルはとてもキレイでした。犬がそのまま乗れるエレベーターがあって良かったです。

海やコンビニまで近く夜ご飯も近場に色んなお店があるので困らない。 ホテルってよりマンションみたいだった。 部屋の中は清潔感あり良かった 朝アイス食べようとしたら清掃中で食べれなかったのが少し残念でした。

Nice view from the room. Beer was also in the free drink bar! It made my husband very happy.