Smile Hotel Sapporo Susukino Minami

Very clean, nice room. Good location. Solid shower.

Check in a bit late and no early check in.

1. Far from the City and Metro Station 2. Early breakfast closure 3. No Complimentary Water 4. Inconsiderate staff 5. Room extension is only till 12pm 6. I was charged 8,300JPY for requesting late check out of 2pm even though their rules is 1000 joy per hour for late check out 6. No designated smoking area in the hotel

Quick and easy check in. Profesional.

Nothing, it was just what I needed.

1. No Complimentary Water 2. Far from the City and Metro Station 3. Early breakfast closure, (other hotel restaurants closes at 10am) 4. Inconsiderate staff 5. Room extension is only till 12pm even if willing to pay for their charge of 1000jpy/hour since flight is night. If exceed to 12pm check out you need to pay whole night room charge. 6. No designated smoking area in the hotel 7. Room cleaning, they do not throw trash that is inside the trashcan, just fix the bed and not clean.

ホテル内は清潔

スタッフの対応。滞在中、ゴミ箱にゴミが溜まったので変えて欲しいと伝えたが、明日の朝まで待つように言われた。人間が対応しているのだから、その程度の柔軟性は持って欲しい。