EDİ Group Turizm Sapanca Villas

صور السكن بأنه يوجد مسبح خاص لا يوجد ولم يتم اشعاري بذلك الا بان السكن فل وهذا الامر مزعج جداً والمسبح العام وصخ مره

السكن و المبلغ مبالغ فيه لا يعكس الموقع

المسبح الخارجي، النظافة عدد الغرف ، المطبخ واسع ومجهز، مريحة، مواقف للسيارات

الستائر قصيرة تكشف جزء من الغرفة، بعيدة عن الخدمات نسبيا لازم تكون معك سيارة، نظام فيلا حديث وليس كوخ، فيها أربع غرف ومكيفين فقط واحد في الغرفة الرئيسية وواحد في الصالة.

اشكر الاخ محمد ابو يوسف سوري الجنسيه ع رقي اخلاقه وتميز تعامله

just one bedroom has a ac there was no body to help us when we want any thing there is no reception they took us far away from the reception t

It was not clean the pool was not privat.

This place does not resemble a hotel or villa as it was portrayed on your website. Many of the images of the facilities displayed here are misleading; we were deceived by both the description and the photographs. At the time of checking in, they drove me and my family for 10 minutes to find ourselves in a very dull condo (not a villa that I reserved). The pool was dirty. There was no views at all. It is just a dull and dark building, where you do not see the beauty of Sapanca (very different from the images posted to reflect this facility). I talked to the host (as this doesn’t look like a hotel), and told him that this is not what I reserved and requested him to move me to a unit that has been displayed in the images and he asked for 220$ extra. He refused to refund. So, I paid for a service that I didn’t use. Hotels.com/Expedia should possess the autonomy and authority to safeguard their customers from such bad businesses. As a platinum customer for over 15 years, I find it difficult to comprehend how your company allows customers to be subjected to scams of this nature. It is perplexing how this website place loyal customers at the mercy of unscrupulous businesses when it comes to obtaining refunds.

Hizmet güzeldi villa temizdi Her eksik ve sorun hızlıca çözüldü

Gürültüden uzak, güzel bir ortam. Honeymoon ağaç evde konakladık. Oda geniş ve rahattı. Televizyon, buzdolabı, jakuzi, saç kurutma makinesi, kettle, şömine, vs. vardı. Jakuzi gayet büyük ve konforlu. Çiftler için iyi bir seçenek. Çalışanlar ilgili ve kibar. Kahvaltı doyurucuydu. Restorandan yemedik. Eksi olarak tabak, cam bardak gibi mutfak gereçlerinin olmaması ve odada birkaç tane halyomorpha halys olması dışında pek bir şikayetimiz olmadı. Çevredeki diğer otellere göre daha uygun fiyatlı olduğu için tavsiye ediyorum.