istanbul airport family suites hotel

Walking distance to the metro and only 2 stops to the airport.

I arrived at 9:40 pm. The door was locked. I pressed the reception button many times but nobody came to the door. I yelled in case anyone inside might hear me. Still nobody came. I called the first number listed on the front door but it was no longer in service. The second number got me to a recording in Turkish that I didn't understand. I looked up the hotel on the internet and called the number listed. Finally, someone answered. He said he would call someone and hung up. I waited not knowing what was going on. All of this took about 20 minutes and I was standing out in the cold. A woman finally came to the door and showed me to the room. I had to ask for a remote to the heater. She brought one but then had to change batteries. Normally, I wouldn't complain about some dirty stuff in the room but because I was so stressed about trying to reach someone and having waited in the cold, I'm going to complain about it. Someone splashed something sticky on the bathroom door and the floor. Also, there was something that looked like a glob of green chewing gum on the sink. The heater was very slow to work but it finally did end up hearing the room. Aside from all the above, the room looked pretty new and was comfortable enough for a night's sleep.

We are well seasoned and tolerant travelers but this was the worst experience of our lives. The property is definitely not as shown online or described- kudos to the photographer who made magic happen. Run down and filthy room with no AC. Mold in bathrooms with broken fixtures and tiles. Blood and other stains on beds and linens. Filthy carpets that made us keep shoes on. Airplanes fly feet above every few minutes. Hotel staff man speaks no English.

Everything perfect!

Great location for those who has a layover. It just 2 metro stations away from the airport and 25min walking from the metro station. The room was clean, newly renovated. It has a small kitchen with some appliances and utensils.

Location

I bookd 50m sqr room But it was aroof i cant raise my head and walk standing Not as it show in advertisement Very noisy i couldnt sleep tell 5 am cuz of door opening and colsing I stayed only for 12hours and moved my self to another hotel I lost 4 days booking worth 122€