MainStay Suites MSP Airport - Mall of America

Old and dirty, the staff was also really insistent that we needed to park in the back which didn't feel as safe. My sleep was terrible due to noise from the air conditioner, and constant light from the window.

It was a good place to stay. I’d stay there again. The only problem I really had was the horrible coffee maker they chose to provide. I bought k cups but could not successfully make a cup of coffee. Very frustrating.

Property was decent but a little run down. Bed was comfortable. Coffee was forgotten in my room.

Breakfast was good. Reasonable price plus room with a kitchenette.

We sat in the lobby waiting for quite some time to check in after a lady was taking her time checking in and the check in person didn't seem to be moving it along. The vending machine was very far down the hall and it ate my money. The front desk staff had to find money to make change for me in their own wallets. The room door was stuck, almost as if it was painted shut. There was very little shower water pressure. There was a hole under the sink in the wall. There was a chip in the tub. There was a hole in the wash rag like it was eaten through with bleach. We did not try breakfast and we checked out early and did not stay our second night. I have photos but choose not to post as I think the property can address the issues quickly if so desired.

They only clean rooms once a week or when you check out. We never stay more than 2 nights so not a problem. But if you want more room service, this is not the place. Price reasonable and clean room for check-in. We were happy.

to much plastic cup, knifes, spoon

Close to airport

Room needed maintenance. Paint peeling off the door & wall. Floorboard trim falling away from the wall. Cover on AC unit was broken off. Very noisy

I appreciated how close the hotel was to the airport that was great. The shower pressure was great and the room was spacious.

I was given a key to a room that was already occupied, the mistake was corrected, and although I understand mistakes happen, this was a bit dangerous and concerning and it made me nervous they might do the same with my room. The staff at the front desk seemed very overwhelmed like they had an overflow of guests and did not have a handle on the situation. Also, the property was run down the carpets could use a good cleaning generally needed better upkeep

Great location close to airport

Rooms a little dated