Duplex Apartments del Vecchio Bastione by Wonderful Italy

The host was ok, they promptly responded to our cleanliness report and they sent the cleaning team the second day, which did a better job, but still not perfect.

The apartment looks like as presented in the pictures, but at check-in it was dirty: - there was visible dust on the floors - the fridge was not cleaned inside - the wooden towels rack in the bathrooms had some mold on them - we found an used razor left in the upper bathroom - the shelf in the shower area in the upper bathroom was badly mounted, so not usable at all - the toilet and the showers were unusable because they were dirty, so we had to clean and disinfect them before usage - the towels in the room did not look freshly cleaned; we received two more at check-in, which were better (but not best though) - there was a leakage from the shower in the upper bathroom, so there was a humid and moldy smell Very difficult to find a parking spot in the area, even if it's a paid.

We visited in Aug, and there are a lot of ants in the flat. Unfortunately, there are not enough toilet paper and I had to ask through Whatsup, however, their response was not fast, so I felt inconvenience. But the room itself is nice.

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