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7.8 / 10 Guest Rating

HOTEL ZAPOTLAN

61 Calle Federico del Toro, Ciudad Guzmán, mx

HOTEL ZAPOTLAN - main view

About the Property

Gorgeous 4-Star Accommodation
Located in Ciudad Guzmán, HOTEL ZAPOTLAN offers a luxurious stay with a garden, terrace, and a bar for guests to unwind and socialize.

Indoor Pool and Room Service
Enjoy a refreshing dip in the indoor pool or indulge in delicious meals with the convenience of room service at HOTEL ZAPOTLAN.

Convenient Amenities and Services
From free WiFi throughout the property to helpful reception staff providing area information, every aspect of your stay at HOTEL ZAPOTLAN is designed for your comfort and enjoyment.

Experience the charm of Ciudad Guzmán at HOTEL ZAPOTLAN. Book your stay now for a memorable and relaxing getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good628 verified reviews
AI Summary

Guests highly rate the central location and frequently praise the cleanliness.

Categories

Cleanliness7.7
Service6.2
Location8.7
Room Quality7.2
Amenities8.7
Value for Money8.6
Food and Beverage7.2
Overall Experience8.2

Select topics to read reviews

O
ofcmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Ojalá volvieran a la administración pasada, se nota que cambiaron de gerente y personal."

1.0

La única atención que me gustó, fue la de recepción de la noche, de ahí en más todo pésimo.

Las del aseo desde temprano gritandose entre pisos, uno va a descansar y se gritan SUPER FUERTE pues nos despertaban ademas del ruido de manteniendo también, en la noche haciendo mantenimiento y el ruidajo, tienen área para dejar la moto en pleno sol, tenemos una moto grande y siempre nos la dejaban poner aun lado de las escaleras, también para nosotras vigilarla ya que no tiene las mismas protección qué un coche, además de que no les estorbaba porque donde la dejamos no cabe ni un carrito. Las sábanas super sucias, la cama super dura, no se si no hicieron mantenimiento pero de verdad muy cochino. Repito la única rescatable y por millones es la recepcionista de la tarde, super atenta a nuestras necesidades dentro y fuera del hotel ya que nos recomendó varios lugares, la verdad ella 1000 de 10, de ahí en mas todo pésimo.

Helpful?
A
AmadormxMX
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Excellent"

8.0

PUES QUE ESTA SERCA DE EL CENTRO DE TODO

QUE EN LA NOCHE DEMACIADO RUIDO

Helpful?
Z
ZeamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"Exceptional"

10.0

Su ubicación y el buen servicio

Helpful?
M
María GuadalupemxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"Exceptional"

9.0
Helpful?
H
hectormxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0
Helpful?
8
807ecbe4df0272f3d993c366dd84ebffmxMX
Verified booking
extended_group
Standard Room
Stayed in Apr 18, 2026

"Comfortable, good location, helpful front desk"

8.0

Location is excellent. Private secure parking was very important and met these needs. Did not eat breakfast there.

I wanted to swim, but I got to the pool at about 7 am to find is with the cover on. I think the pool surround needs attention, peeling paint etc, some attention to maintenance

Helpful?
7
7b284de1033b72865bef5cd53a8b6095mxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"Fatantes"

10.0

Su limpieza

No tuvimos acceso a estacionamiento el carro quedó en la calle y para un jacuzzi un solo jabón de espuma se me hizo poco, en otros hoteles vienen mínimo 2 El personal excelente los Turnos que nos atendieron

Helpful?
C
ce85ee0c7e69720d09c396daea0ee92amxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"Exceptional"

10.0

Hotel antiguo sin inversión en sus camas.

Helpful?
0
07185c61582b714d1f63ab6a5272707amxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 13, 2026

"Recomendado"

9.0

La ubicación y la atención del personal fueron excelentes

El día que llegamos el baño tenia un olor fuerte a caño, pero al apagar el extractor y dejarlo ventilar el olor desapareció

Helpful?
7
7e9968bb0ad8720f9de17ed16faa71efmxMX
Verified booking
couple
Standard Room
Stayed in Apr 12, 2026

"Excellent"

8.0
Helpful?