Anantara Koh Yao Yai Resort & Villas

Amazing all around experience. Service is excellent.

Great service and perfect for families with kids ! Highly recommend this new hotel!

This place was so welcoming, everyone was so nice and helpful! Would come back in a heartbeat. Win is amazing, he made our stay super personable !!

Excellent stay at Anantara Koh Yao Yai. The property is new (opened Oct ‘23), and brilliantly designed. We had our infant and toddler so chose a Grand Family Sea View suite, it was spacious, well equipped (even a children’s toilet!) and beautifully designed. Our toddler loved the bunk-bed with slide, and the hotel even added a few ride-on toys to play with. Staff were friendly and helpful and the WhatsApp service was very useful for asking questions and making bookings.

Overpriced place with terrible food and service. 90% of employees don't speak English. General Manager Patrick IIstam belevies that the mess is a standard for the Anantara.

We spent 12 days at this resort, and it was fantastic. The personell was amazing, always very friendly and went out of their way to help us. We spent the entire trip travelling around the island, seeing everything it had to offer, and took different trips to see the Elephants, the sunset, monkeys picking coconuts, meeting lots of local people, all very friendly and helpful. We felt very safe everywhere. The hotel and its facilities were superb, only thing that could have been good was a little shop to buy some snacks and sunscreen etc. But we rented a scooter and got what we needed in nearby shops. All in all an amazing holiday in the most amazing surroundings. Will recommend both Koh Yao Yai and Anantara to everyone.

Koh Yao Yai - is underdeveloped island still; Anantara Resort has Beautiful surroundings and a stunning facility - no doubt! the kids pool is also a fun feature but - although the staff is friendly, the service provided by this resort does not quite meet the 5-star standards expected. for example, receiving coffee capsules took almost an hour after requesting them in the morning. additionally, the food is overpriced and not particularly noteworthy. unfortunately, the restaurant service is quite slow, with food often arriving 40 minutes after being ordered, and sometimes even cold. this can be especially problematic for families with young children. The Stuff is received directive to try and charge the guests as much as possible- and every step you do on the resort- the try to sell you something; we do not mind to consume- but it has to be done a little bit more subtle..... also - a little bit more attentions to the guests - offering an umbrella when raining ,etc...... that being said- Anatara is still great and lovely; we are sure they will be gradually improving their services also in this resort;

New property, so one can expect the good and the bad that comes with it. Best thing about the Anantara Koh Yao Yai Resort is the staff. Genuinely friendly, and really put their heart into their daily routine. Top managers from the GM to the area managers are very professional, but the rest seem very young, and new. Only negative I found during our family's 5 days stay was there was a group (Country's Dentist Association) occasion at the resort for 3 days, and all during the entire time, most of the front desk staff, including Concierge were busy taking care of their activities which negated regular customers. For example, they took over the entire resort lobby area and made it into their meeting room for 3 days. "Lobby" was moved to the next room which very small to handle all the regular customer's requests as the lines were often long. It was little frustrating at times as they seem to have plenty of staff available but most seem busy taking care of the event for the Dentist Association. Resort's hardware is very well managed as with most first rate resorts around the world. With particular to this resort, I'd like to think the management will sort out the early kinks that comes with first year opening "pain". Had a chance to meet the GM, Patrick who seem to have pulse to everything going on at the resort, and I am sure He will find a way to make this a first rate resort in Phuket, and in Koh Yao Yai Island.

Most beautiful hotel! And staff is above amazing and kind! We booked our excursion through them and they made it wonderful as well