Varana Hotel Krabi

It was an amazing stay

This was an amazing property. Five star quality in every sense of the word Varana is a new resort that is oriented towards wellness Olympic size swimming pool Excellent spa services Classes and excellent food fresh squeeze juices and an amazing staff

Located next door to a very loud mosque. I had a party at 5 pm on Saturday, staff told me to turn the music because someone complained!!!??? Also loud construction noise from their new building can be heard all day. Beach bar across the street is totally dead even on the weekends. Verana sucks. Lied about the discount given because of the noise too.

This place was amazing! Would and will stay there again for sure. Everything about this place was awesome!

Luxury stay in Krabi, great amenities and couldn’t rate the staff enough. Very pleased with this designer hotel. All facilities top quality and a true sense of 5 star throughout. The best hotel we have ever stayed in.

Fantastic hotel and staff! Staff were so welcoming and friendly. Situated across from a very quiet beach but there is also a beach club if you want a bit more lively. All in all a great hotel and location.

In short - you can get the same experience in your nearest vacation town at any generic hotel chain. There are some major issues with this new hotel that must be addressed. 1. When we arrived at the hotel, no one was waiting at the entrance, leaving us wondering where is the Lobby? Where should we leave the suitcases ? How do we check in? 2. After going up the staircase while leaving out luggage alone we found the reception with what seems to be two very young teenagers behind the desk 3. No “welcome”, “how was your trip here?” , “how are you?” . The conversation literally started with - “Hello, please give me your passport and credit card”. They were not rude, they were just children that don’t have clue on hospitality. 4. After signing some papers we got a cheap paper that was clearly cut by a 4-years-old “complimentary 1 hour at their thermal something” , didn’t really listened as it was scotching hot in the lobby with standing cheap fans. 5. We waited another 10 minutes for someone to pick us up to the room, when we got there the key was not working - apparently they wrote different room numbers on the inside and outside of the key holders 6. Finally got into the room - air conditioning was off and there was zero oxygen in the room. 7. As for the quality -the hotel is new, however the use if cheap materials is noticeable and a lot of things already starting to fall apart such as bathroom tiles,bad smells,mold, pool chairs etc. 8. I have 18 points but no space left

Best breakfast ever! Super clean and nice room with friendly amazing staff!

Excellent hotel! Highly recommended. This is a new hotel. Great rooms, nicely designed, care of all details, big and comfortable, very quiet, all services that you can imagine. Excellent breakfast, fresh products, variety. Several swimming pools, different sizes. The hotel was quite full but since the design is perfectly done, you feel as if there were few tourists. Staff is very friendly. Nice area, several good restaurants nearby. We have been on a tour, on several hotels and this one was the best. The only negative point for me is the number of emails they send you before arrival to pay in advance when the hotel has your credit card details. I did not understand why they do not want to charge it directly instead of bothering you so many times.

The hotel property was so nice and clean. The staff was so friendly and accommodating. The breakfast was outstanding, the pool bar was nice and had great food! The only thing I would suggest is to get a lift up to the breakfast area as the only way up is stairs. People who are handicap/bad knees have to go up stairs. Also, it would be nice if more shopping is around the area on the beach. Not much shops around. Other than that, great place to stay, we loved it!!!