The Lodge at Wisp Resort

Did not receive the room type that was in the reservation. When I went back to the front desk I was told there was nothing they could do except leave a note for a manager. Nothing was communicated to me about this at checkout either.

Warm room cold night

They need to update their web page. There is no hot tub,or spa in the hotel now. Was really disappointed

Great time

Very nice spot, however seemed very old and outdated. The staff was extremely friendly, but found two hairs in one of my beds and it seemed like the room hadn’t been deep cleaned in a minute. Nice location, but not worth the price. I’d pay a little bit more to stay somewhere actually nice.

The room was comfortable however, our room was not ready for check-in at 3 PM and we were not able to get into our room until close to 7 PM. The staff did not keep us updated and told us they had no idea when our room would be ready. The property itself feels dated and has a dirty feeling to it. The staff were not overly friendly or entirely helpful when it came to check in or finding our rooms or getting dinner. We will likely not stay again at the resort as a result of our experience.

Nice gym/fitness center. Room was okay, very musty dark and on the edge of dated. But friendly staff, safe setting.

Tired, run down and felt very unclean. We were told at checkin that there were no house keeping services during our stay due to staff shortages. Our room felt dusty and unclean and the bathroom floor was dirty. My son had a nosebleed one night and when we asked them to please change the sheets we were given a partial new set and told to change them ourselves. I understand that lack of staff is out of the control of the receptionist but the management should adapt accordingly. It is irresponsible to operate a fully booked hotel without adequate staffing in place.